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08.21.2007 at 02:05PM PDT, ID: 22778013
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8.6

Outlook will only start in safe mode

Asked by eallerton in Email Software, Outlook Groupware Software

Tags: , , ,

This problem started out with the user not being able to run Outlook without it going straight into safe mode.  I have run a detect and repair, installed all updates, made sure no add-ins are running  etc...
I even uninstalled and reinstalled a copy of Outlook, which happend to have been located on a server instead of a disk.
The event log returned the error during the failure:
Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf, faulting module mso.dll, version 11.0.8132.0, stamp 45fc0843, debug? 0, fault address 0x000379de.

I made a copy of mso.dll from my computer and moved it to the problem computer and it seems to have done nothing.

What can I do about this mso.dll file error?  Or is my best and possibly only bet to get a CD to install from?  Please help, this is really becoming a problem.Start Free Trial
[+][-]08.21.2007 at 02:19PM PDT, ID: 19741688

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[+][-]08.21.2007 at 02:31PM PDT, ID: 19741764

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[+][-]08.21.2007 at 02:48PM PDT, ID: 19741892

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[+][-]08.25.2007 at 08:01AM PDT, ID: 19768105

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[+][-]08.28.2007 at 02:31PM PDT, ID: 19787126

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[+][-]08.28.2007 at 02:34PM PDT, ID: 19787145

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About this solution

Zones: Email Software, Outlook Groupware Software
Tags: mode, safe, outlook, only
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Solution Provided By: war1
Participating Experts: 1
Solution Grade: B
 
 
[+][-]09.12.2007 at 07:37AM PDT, ID: 19876578

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[+][-]09.12.2007 at 07:57AM PDT, ID: 19876810

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