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03.10.2008 at 11:47AM PDT, ID: 23229453
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9.4

Unable to email externally from mobile devices. Message "550 5.7.1. Unable to relay for"

Asked by technomic in Email Software, Exchange Email Server, Microsoft Operating Systems

Tags: , ,

Dear Experts,

I have Exchange 2003, I'm able to e-mail internally and externally from my Outlook on the PC, I'm also able to send e-mail messages from my WM phone and Palm to internal users. However when I attempt to e-mail from my phone to an external contact, I receive the following message on WM device:
Invalid message recipients
Your message was not sent  and has been moved to the Drafts folder.
The following receipients are invalid: external e-mail address.

On the PALM, I receive the following message:
550 5.7.1. Unable to relay for "external e-mail address"
I'm able to receive mail on my WM device from external users, but only unable to send to external users.

From Exchange I went to Administrative Groups>Servers>Server>SMTP>Default SMTP Virtual Server then Properties>Access>Relay
"Only the list below" radio button was checked and I have Granted assigned to the IP address of the Exchange WebAccess Server
The box"Allow all computers which successfully authenticate to relay, regardless of the list above" is also checked.
I tried to Uncheck that box and then add myself manually by clicking on Users, but that didn't work either.
I also stopped Default SMTP Virtual Server and then started it again, but still no luck.

Please advise how to correct the issue. I know it has something to do with the Relay but unsure of what exactly left to do here...Start Free Trial
 
Keywords: Unable to email externally from mobile d…
Title
1 SMTP relay with exchange
2 SMTP;550 - No relaying permitted
3 Postfix - Relaying
4 smtp;550 5.7.1 Unable to rela…
5 "Relay not permitted" error when rep…
6 SMTP relay
 
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[+][-]03.10.2008 at 11:56AM PDT, ID: 21089157

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[+][-]03.10.2008 at 12:11PM PDT, ID: 21089301

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[+][-]03.10.2008 at 12:12PM PDT, ID: 21089311

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[+][-]03.10.2008 at 12:43PM PDT, ID: 21089674

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[+][-]03.10.2008 at 12:44PM PDT, ID: 21089688

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[+][-]03.10.2008 at 05:19PM PDT, ID: 21091865

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[+][-]03.10.2008 at 09:18PM PDT, ID: 21093015

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[+][-]03.11.2008 at 10:58AM PDT, ID: 21098239

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About this solution

Zones: Email Software, Exchange Email Server, Microsoft Operating Systems
Tags: Microsoft, Exchange, 2003
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Solution Provided By: Sembee
Participating Experts: 1
Solution Grade: A
 
 
 
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