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6.2

Very strange MS Office 2003 hang when opening files from sharepoint webdav folders

Asked by Riqsta in WebDAV File Sharing, MS SharePoint, Software Office Suites

Tags: Microsoft, Office, 2003, sharepoint webdav random hang

I have a very strange issue with opening files shared from Sharepoint 2003 via webdav.

When opening MS Office files ie word, powerpoint etc via windows explorer on XP SP2 This causes the application to hang plus also locks down the network connection, forcing a reboot as unable to kill MS Word.
this only happens with IE7 installed and is intermitent for random directories on the webdav folders.
If Word or Powerpoint is open prior to double clicking on the file in explorer, the file opens successfully, Office hangs only if the application is not running prior to opening the document.
If IE6 is installed the documents all open fine.
If trying to open the documents via the IE6 or IE7 web browser then the documents open fine.

Files that are served from Sharepoint 2003 via webdav on MS Server 2003 R2 box.
Authentication is via NTLM.
From what i inderstand it seems to be an authenication issue with IIS and webdav with the webdav xml header not passing the credentials.
Any help would be much appreciated in resolving the problem.

Part of the IIS log file from the webdav below
2008-07-01 00:38:10 W3SVC1678326834 10.20.10.26 PROPFIND /_vti_bin/owssvr.dll - 80 - 10.20.12.141 Microsoft-WebDAV-MiniRedir/5.1.2600 401 2 2148074254
2008-07-01 00:38:10 W3SVC1678326834 10.20.10.26 PROPFIND /_vti_bin/owssvr.dll - 80 - 10.20.12.141 Microsoft-WebDAV-MiniRedir/5.1.2600 401 1 0
2008-07-01 00:38:10 W3SVC1678326834 10.20.10.26 PROPFIND /_vti_bin/owssvr.dll - 80 SYD-DOM1\pwepah 10.20.12.141 Microsoft-WebDAV-MiniRedir/5.1.2600 207 0 0




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About this solution

Zones: WebDAV File Sharing, MS SharePoint, Software Office Suites
Tags: Microsoft, Office, 2003, sharepoint webdav random hang
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Solution Provided By: Riqsta
Participating Experts: 4
Solution Grade: A
 
 
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