Can anyone help me with this very difficult problem. My department has a newsletter which is created through an interactive web page hosted by a company called Aristotle. We upload picutres to their site and fill in text. When we send out this newsletter it goes to outside email addresses - it isn't delivered to any of our emails in our domain. We have a Barracuda and Exchange Server 6.5.7638.1. There is no quarantine message coming through to recipients and I can find nothing in Exchange Server or Barracuda. Looking at it from our end there doesn't seem to be anything even trying to come through. But the error message below says "exceeded storage allocation." I archived all the folders in my email account just to exclude this as a possibility but Aristotle's server still shows the same message.
Current delivery status after 1 delivery attempts is:
Tue, 01 May 2007 14:51:05
- Email message received.
Tue, 01 May 2007 14:51:07
- The ID number of this incoming mail message is: 2078554
Tue, 01 May 2007 14:51:07
- This list posting is addressed to mailing list: 'department name' and subset: 'testsend'
Tue, 01 May 2007 14:51:07
- Created outgoing email job
Tue, 01 May 2007 14:51:08
- Preparing to deliver outgoing email message.
Tue, 01 May 2007 14:51:14
- Successfully sent to 6 out of 8 remaining recipients (75%) in
6 seconds.
Delivery statistics:
* 6 successful recipients (75%)
* 2 undeliverable recipients (25%)
Tue, 01 May 2007 14:51:14
- Next retry scheduled for: Tuesday, May 01 at 03:51 PM (in 1 hours)
--------------------------
Detailed delivery report for each undeliverable member:
--> Sending email to: user@departmentname.org
<-- DNS lookup succeeded, found 1 acceptable mail servers for arkansasheritage.org
--> Attempting to connect to: mail.departmentname.org (170.94.19.5 25)
<-- Connected to: mail.departmentname.org (170.94.19.5 25)
<-- 220 SMTP service ready
--> HELO lyris.aristotle.net
<-- 250 Requested mail action okay, completed
--> MAIL FROM:<bounce-department name-11163044@lyrissql.ari
<-- 250 Requested mail action okay, completed
--> RCPT TO:<user@departmentname.or
<-- 250 Requested mail action okay, completed
--> DATA
<-- 354 Start mail input; end with <CRLF>.<CRLF>
--> (message body)
--> [sent entire message body]
<-- 552 Requested mail action aborted: exceeded storage allocation
--> QUIT
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by: PC_RobPosted on 2007-05-04 at 06:09:47ID: 19030456
Hello,
I has to be either the storage limits on each individual mailbox in Exchange, or you have a message size limit set in exchange. If the newsletter contains pictures, then it may be exceeding the limit you have set in Exchange for inbound message size.
Check your MAILBOX STORE LIMITS tab in the Exchange System Manager. Make sure your storage limits are unchecked, or set higher if you choose. Also if you have deleted item retention turned on below, it will retain those items after deleting them from the mailbox for the number of days specified. So, even if you delete items from a mailbox to test your theory (as you stated above), Exchange may be retaining that size until after the days specified.
To check the individual message size limit, go to the SMTP server properties and check the MESSAGES tab for the LIMIT MESSAGE SIZE option. You may need ti increase that if it is set low.
Regards,
Rob