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03.03.2008 at 07:13PM PST, ID: 23211595
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Error 1720 when trying to uninstall and reinstall AdAware 2007

Hi Everyone;

         I am needing assistance to help a friend with an error message which appears each time he tries to uninstall and reinstall AdAware 2007.  Basically, the following things happens whenever he double clicks on the setup file of AdAware 2007:  First, he gets a message indicating that a previous version of this utility is present.  However, it is not in the Add/Remove Programs list.  In any case, the message goes on and gives and option to uninstall the previous version.  Whenever Yes is selected to remove the previous version, the following error message appears: Error 1720: There is a problem with the Windows Installer package.  A script required for this install to complete could not be run.  Contact your support personnel or package vendor.  

            I have downloaded and installed Windows Script 5.7, but, it did not resolve this issue.  Any possible resolutions to this difficult problem will be appreciated.  The OS is WIndows XP Pro SP2.

           Thank you

          George
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Question Stats
Zone: Software
Question Asked By: GMartin
Solution Provided By: younghv
Participating Experts: 1
Solution Grade: A
Views: 87
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03.04.2008 at 11:07AM PST, ID: 21043968

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03.05.2008 at 12:32PM PST, ID: 21054175

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03.05.2008 at 01:16PM PST, ID: 21054615

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03.05.2008 at 11:16PM PST, ID: 21058058

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03.06.2008 at 03:44AM PST, ID: 21059209

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