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04.02.2008 at 02:40PM PDT, ID: 23291029
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Ad-aware

Why will Ad-Aware not run in safe mode on some computers?
This is the error message I get.
Exception EAccessViolation in module Ad-Aware.exe at 001DD084.
Access violation at address 005DD084 in module 'Ad-Aware 2007.exe'
Read address 00000414
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Question Stats
Zone: Software
Question Asked By: ComputerEnterprises
Solution Provided By: briancassin
Participating Experts: 3
Solution Grade: A
Views: 12
Translate:
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04.02.2008 at 03:09PM PDT, ID: 21268069

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04.02.2008 at 03:41PM PDT, ID: 21268268

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04.03.2008 at 10:04AM PDT, ID: 21274612

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04.03.2008 at 05:06PM PDT, ID: 21278075

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04.08.2008 at 06:03PM PDT, ID: 21311053

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04.11.2008 at 05:41AM PDT, ID: 21333597

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04.02.2008 at 03:09PM PDT, ID: 21268069
I believe Ad-Aware now requires a service to run "'aawservice.exe" and this service will not run in safe mode.

To confirm this go to start run type services.msc and then look for that service and see what its status is if it does not say started try starting it if you get an error then most likely this is the cause of the issue.
Accepted Solution
 
04.02.2008 at 03:41PM PDT, ID: 21268268
Yes, Ad-Aware does require this service "aawservice.exe" to run in safe mode.


 
Assisted Solution
 
04.03.2008 at 10:04AM PDT, ID: 21274612
We turned on the service and tried to run Ad-Aware again and it didn't work, any other suggestions?
 
04.03.2008 at 05:06PM PDT, ID: 21278075
Does this problem happen on these machines outside of safe mode ?
 
04.08.2008 at 06:03PM PDT, ID: 21311053
just curious what the reason for the delete is as the questioner never returned to the question
 
04.11.2008 at 05:41AM PDT, ID: 21333597
ComputerEnterprises - Please review the proper closing procedures for question on EE.
http://www.experts-exchange.com/help.jsp#hi331

Vee_Mod
Experts Exchange Moderator
 
 
04.11.2008 at 05:40AM PDT, ID: 21333588
ComputerEnterprises - you would do well to install 'SuperAntiSpyware' instead of AdAware - not only is it much more effective, it will run in Safe Mode -- which is necessary for a proper examination of the files on your HDD.
 
 
04.11.2008 at 06:19AM PDT, ID: 21333926
I second SuperAntiSpyware. also there is Spybot Seek and Destroy and Malwarebytes (not sure though that malwarebytes runs in safe mode)
 
 
 
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