windows xp pro slow at start up and shutdown

I would have to agree that norton is a hog and will slow a system startup down considerably you should also look in your device manager for exclamation marks bad drivers or no drivers can also cause this problem. I would also take a look in my event view to see if you see any warnings of items failing on boot.

Assisted Solution

04.29.2007 at 11:10PM PDT, ID: 18999753

Run msconfig, disable all non Microsoft services and uncheck any startup items related to NIS. Reboot and see what happens. => same result without
improvement. The screen stuck mainly at "loading personal setting ..." and launching XP desktop with the time wait icon.

I have also upgrade the dial-up modem driver which show exclaimation mark.

From My Event Viewer since the PC restart, I get the following results:

System Event Viewer:
Warning 1003
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address XXXX.

The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Error 1002
The IP address lease 192.168.xxx.xx for the Network Card with network address xxxx has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Application Event: 1512 - Warning
Windows saved user MyComputerName\Peter registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Regards,
Peter

04.29.2007 at 11:18PM PDT, ID: 18999770

Dear EE members,

Is the slow down caused by the following for the pass few days:
1. I update my WIN XP SP2 with Windows Update.
2. I run a full anti-virus scan thru my PC.
3. My teenager cousin download some freewares from the internet. Anyway, I have uninstall it from Add/Remove Program. Is this free stuff caused trojan,malware or virus to my pc? or spoit my registry and make my pc move
slow? I have scan with symantec and also generate the above hijackThis log.

Regards,
Peter

04.29.2007 at 11:27PM PDT, ID: 18999801

Rank: Wizard

no your log appeared clean from hijack this the event view indicates its having trouble getting an ip address from your router main cause is the dhcp address it is looking at is wrong. Which I would say was norton firewall causing that error.

04.29.2007 at 11:29PM PDT, ID: 18999806

Rank: Wizard

just for kick can you try disabling all your network adapters such as your dialup and your lan adapters and reboot and see what happens.

04.29.2007 at 11:32PM PDT, ID: 18999813

Rank: Wizard

If this doesnt help i would say run adaware see if you can find any spyware on the system and then try to defragment the harddrive.

04.30.2007 at 12:38AM PDT, ID: 18999933

Rank: Guru

I would remove Norton completely using the Norton Removal Tool:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Then download/install/update AVG free:

http://free.grisoft.com/freeweb.php/doc/5390/lng/us/tpl/v5#avg-anti-virus-free

Enable the Windows firewall via control panel; then download/install/update Superantispyware:

http://www.superantispyware.com/download.html

That should replace the relevant Norton functions. Remove anything SAS finds. Also, you could clear your temp.files with a utility like Cleanup:

http://www.stevengould.org/software/cleanup/download.html

This, coupled with the msconfig procedure and the defrag recommended by venom96737, should have an impact on your pc's responsiveness. Please post back and let us know...

Assisted Solution

04.30.2007 at 12:40AM PDT, ID: 18999942

Rank: Guru

I've just re-read willcomp's post. In msconfig, try disabling any startup you know you don't need; likewise non-ms services. The only startups that would be essential would be internet security software...

04.30.2007 at 06:30AM PDT, ID: 19001201

jcbryan2007:

ok, first and foremost i would remove norton... takes up so much memory and processing nowadays, nowhere near as good as it used to be... i would recommend avast or maybe etrust... both of these are very cheap and in my opinion far better than norton and this alone will help you rpc seem a bit faster...

once you have decided for or against norton, are you running windows xp? is system restore actively scanning your drives? (as default this is normally YES), if so try going to start>programmes>accesories>systemtools>system restore and restore your system to a time when you think it functioned ok... might save you alot of time :)

you mention your cousin downling freeware off the internet... i only ever use 3 applications for this sort of job, all are free and regarded as the top in their respective fields..

spybot search and destroy will remove all your spyware

ccleaner will remove all temp files and useless cr4p off your system

spywareblaster will then stop you getting it in the first place!

all 3 of these can be downloaded free from www.majorgeeks.com

id also make sure any freeware in the future you download you get from a respected site like www.majorgeeks.com where they test everything before posting it on the site and also review it..

as always... before cleaning and removing spyware TURN system restore OFF from scanning your drives and when all is finished you can turn it back ON, this will prevent the system still being able to be reverted to the orignal state, you can turn system restore OFF by pressing windows key and pause break key (or alternatively right click my computer and go to properties), then click on the system restore tab!

it will take a while... its took 2 to 3 hours in the past on some bad systems i have repaired... you are the judge of exactly how bad your system is, if its that bad bear in mind you can rebuild and re-install windows in roughly 35 to 45 minutes and you have a perfectly clean and new system :) the easy way out but sometimes i prefer that to 2 to 3 hours of cleaning...

at the end defrag if required :)

Assisted Solution

04.30.2007 at 07:35AM PDT, ID: 19001644

Rank: Guru

willcomp:

Stopping NIS from loading will determine whether it is the culprit without having to uninstall it. There's an excellent chance that it is. If so, you can uninstall and replace with AV, firewall, and anti-spyware that have lesser effects on system performance.

Incidentally, McAfee is just as bad, if not worse. Some I recommend:
AV --- AVG and Avast
Firewall -- Comodo and Zone Alarm
Adware/Spyware -- Webroot SpySweeper for commercial, SuperAntiSpyware for free

You already have SuperAntiSpyware which is the best of the free adware/spyware removal tools and the free version does not have a resident scanner.

Assisted Solution

05.02.2007 at 06:29AM PDT, ID: 19015556

Dear EE member,
I have attempted the following steps:

msconfig
1.1 Stop startup application: ccApp.exe and osCheck.exe
1.2 Stop all services including symantec services:
1.3 scan spyware with superantispyware in safe mode. -> no defects.
1.4 analyse harddisk before defragment -> show no defragmentation is required.
1.5 Reboot my PC.

Conclusion: No improvement.

2.1 Disable LAN connection and Disable broadband connection and
reboot computer -> no improvement.

3.1 create a new user account and login -> no improvement.

4.1 Check any exclaimation mark in device manager -> none.

Note: I have a pc with dual mode: WIN XP Pro and WIN 2000 PRO.

Hardware Spec: RAM: 504 MB Speed: 2.4 Ghz
Harddisk: Partition 1: 38.8 GB Freespace 25GB -> WIN 2K
Partition 2: 37.4 GB Freespace: 33.7GB -> WIN XP PRO

Observation:
WIN XP run with welcome screen. The login and logout process take quite
long. After accessing Desktop, the process also takes time.

Any more help?

Regards,
Peter

05.02.2007 at 06:44AM PDT, ID: 19015674

Rank: Guru

start - run - msconfig - startup tab - "disable all"
- services tab (tick the "Hide all Microsoft services" box) - "disable all"
Reboot. Any change? If there is an improvement, re-enable startups and services one-by-one until things begin to slow down, then review which startup or service is problematic...

Accepted Solution

05.02.2007 at 07:32AM PDT, ID: 19016136

Dear all,

My XP start with the following process (A,B,C,D,E,F,G):
A B C
Choose XP from Dual boot -> WIN XP Screen -> Black screen for about 8 seconds
D E
-> "Windows is starting up" about 3 seconds -> XP Welcome Screen about 5
F
seconds after entering login profile ->Desktop launching -> Without many

G
startup program and services -> 3 seconds -> Desktop launch completed.

prototropic suggestion has improved process from F to G.
But, the critical tuning is on:

1. C to D.
2. E to F.

Regards,
Peter

05.02.2007 at 07:34AM PDT, ID: 19016159

Any hints/solutions for C to D and E to F.
While during shutdown/restart, the logging off screen only appear after 15 sec.

Regards,
Peter

05.02.2007 at 01:02PM PDT, ID: 19018883

Rank: Guru

"...Black screen for about 8 seconds
"Windows is starting up" about 3 seconds -> XP Welcome Screen about 5 seconds after entering login profile ->Desktop launching ..."
This sounds pretty normal to me...what is the problem?

05.02.2007 at 05:22PM PDT, ID: 19020252

Dear EE member,
The seconds are estimated only. Actually, it takes
about 3 minutes for the process from my watch.

"...Black screen"->
"Windows is starting up" -> XP Welcome Screen after entering login profile ->Desktop launching ..."

As a conclusion, it takes 5 minutes from start to
Desktop launching. It takes another 4 minutes after
triggering the shut down button till windows is
shutting down.

Regards,
Peter

05.04.2007 at 06:32AM PDT, ID: 19030595

Any feedback?

05.09.2007 at 04:44AM PDT, ID: 19056112