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03.13.2008 at 08:10AM PDT, ID: 23238791 | Points: 250
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Spyware won't go away, massive spam increase.

Asked by srnowacki in HijackThis Software, Networking Security Vulnerabilities, Anti-Virus

Tags: , , ,

I have a customer that is having a sudden massive increase in Spam and popups on their systems. I ran Spybot and the Symantec Corporate scanner and it removed a bunch of spyware, adware and a couple of viruses. That seemed to do the trick for a bit.

The user started to complain that they were getting more spam than ever - 300+ messages per day. I ran the scans again and removed a few more things, but it doesn't seem right. So I installed a demo of BitDefender and re-scanned the system with it and it came up with a number of things the other two did not. But we're still getting spam.

I've attached a hijackthis log for the computer in question. If any of you could help me out, I would greatly appreciate it.Start Free Trial
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Hijack This Log
 
[+][-]03.13.2008 at 08:11AM PDT, ID: 21116978

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[+][-]03.13.2008 at 08:19AM PDT, ID: 21117066

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[+][-]03.13.2008 at 08:21AM PDT, ID: 21117088

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[+][-]03.13.2008 at 08:30AM PDT, ID: 21117201

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[+][-]03.13.2008 at 08:30AM PDT, ID: 21117207

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[+][-]03.13.2008 at 02:23PM PDT, ID: 21121022

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[+][-]03.13.2008 at 04:58PM PDT, ID: 21121968

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[+][-]03.14.2008 at 05:29PM PDT, ID: 21130731

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[+][-]03.14.2008 at 06:31PM PDT, ID: 21130979

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[+][-]03.20.2008 at 12:11PM PDT, ID: 21174730

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[+][-]03.20.2008 at 02:32PM PDT, ID: 21176098

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