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03.14.2008 at 07:51PM PDT, ID: 23243581
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7.8

Remove viruses and spyware

Zones: HijackThis Software, Windows XP Operating System, Operating Systems Network Security
Tags: Hijack this
Hi experts.  I have a customer's computer here that was riddled with MyWebSearch, Comet and so much other crap.  I ran SuperAntiSpyware, Hijackthis and ComboFix but I still can't seem to get rid of all the crap.  I would really like to be able to get Adobe Flash to install (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23240651.html) but once the issue came up about spyware/viruses, the posts slowed way down.

Since this is now more of a spyware, greyware, malware, whateverware and virus issue, I am posting how to proceed.  I appreciate your help.

The computer is a Windows XP Pro w/sp2.  It has all the Windows updates/hotfixes/etc and has AVG Free Edition for now.
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Combofix report
 
ComboFix 08-03-14.4 - Administrator 2008-03-14 22:07:44.1 - NTFSx86
Running from: C:\Tools\ComboFix.exe
 * Created a new restore point
 
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
 
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
 
C:\WINNT\inf\cc_43.inf
C:\WINNT\system32\f3PSSavr.scr
C:\WINNT\system32\osmim.dll
 
.
(((((((((((((((((((((((((   Files Created from 2008-02-15 to 2008-03-15  )))))))))))))))))))))))))))))))
.
 
2008-03-14 21:27 . 2008-03-14 21:48	<DIR>	d--------	C:\Unknown.Value
2008-03-14 21:13 . 2008-03-14 21:51	<DIR>	d--------	C:\WINNT\LastGood
2008-03-14 09:15 . 2008-03-14 09:15	<DIR>	d--------	C:\Program Files\Trend Micro
2008-03-12 14:57 . 2008-03-14 22:04	54,156	--ah-----	C:\WINNT\QTFont.qfn
2008-03-12 14:57 . 2008-03-14 22:04	1,409	--a------	C:\WINNT\QTFont.for
2008-03-11 22:58 . 2008-03-11 22:58	<DIR>	d--------	C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-11 22:57 . 2008-03-14 21:00	<DIR>	d--------	C:\Program Files\SUPERAntiSpyware
2008-03-11 22:57 . 2008-03-11 22:57	<DIR>	d--------	C:\Program Files\Common Files\Wise Installation Wizard
2008-03-11 22:57 . 2008-03-11 22:57	<DIR>	d--------	C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com
2008-03-11 22:56 . 2008-03-14 22:03	<DIR>	d--------	C:\Tools
2008-03-10 21:28 . 2008-03-10 21:30	<DIR>	d--------	C:\WINNT\system32\NtmsData
2008-03-10 21:11 . 2008-03-14 08:35	<DIR>	d--------	C:\Program Files\LogMeIn
2008-03-10 21:11 . 2007-11-15 18:46	87,352	--a------	C:\WINNT\system32\LMIinit.dll
2008-03-10 21:11 . 2007-11-15 18:46	83,288	--a------	C:\WINNT\system32\LMIRfsClientNP.dll
2008-03-10 21:11 . 2007-08-03 15:09	46,112	--a------	C:\WINNT\system32\drivers\LMIRfsDriver.sys
2008-03-10 21:11 . 2007-11-15 18:46	21,496	--a------	C:\WINNT\system32\LMIport.dll
2008-03-10 21:11 . 2008-03-10 21:11	1,024	--a------	C:\.rnd
2008-02-28 19:45 . 2008-03-12 08:15	<DIR>	d--------	C:\Program Files\Enigma Software Group
2008-02-20 19:57 . 2008-02-20 19:57	<DIR>	d--------	C:\Documents and Settings\Administrator\Application Data\Uniblue
 
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-15 01:39	---------	d-----w	C:\Program Files\Search Toolbar
2008-03-14 21:38	---------	d-----w	C:\Documents and Settings\Administrator\Application Data\AVG7
2008-03-12 15:08	---------	d-----w	C:\Program Files\Google
2008-03-12 12:20	---------	d-----w	C:\Program Files\Symantec
2008-03-12 12:20	---------	d-----w	C:\Program Files\Common Files\Symantec Shared
2008-03-12 12:20	---------	d-----w	C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-12 12:18	---------	d--h--w	C:\Program Files\InstallShield Installation Information
2008-03-08 15:47	---------	d-----w	C:\Program Files\Lx_cats
2008-02-07 01:58	---------	d-----w	C:\Program Files\Common Files\Adobe
2007-12-25 01:45	91,648	----a-w	C:\WINNT\gzip.exe
2007-12-09 04:36	108,848	----a-w	C:\Documents and Settings\Administrator\Application Data\GDIPFONTCACHEV1.DAT
.
 
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2003-11-19 15:50 4677632]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-02-29 16:03 1481968]
"ctfmon.exe"="C:\WINNT\system32\ctfmon.exe" [2004-08-04 03:56 15360]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINNT\System32\igfxtray.exe" [2003-07-10 04:25 155648]
"HotKeysCmds"="C:\WINNT\System32\hkcmd.exe" [2003-07-10 04:13 114688]
"Hot Key Kbd 9910 Daemon"="SK9910DM.EXE" [2001-01-03 14:50 66048 C:\WINNT\system32\SK9910DM.EXE]
"GWMDMMSG"="GWMDMMSG.exe" [2002-08-06 15:24 90112 C:\WINNT\GWMDMMSG.exe]
"Keyboard Preload Check"="C:\OEMDRVRS\KEYB\Preload.exe" [ ]
"GWMDMpi"="C:\WINNT\GWMDMpi.exe" [2002-08-06 15:24 53248]
"Gateway Ink Monitor"="C:\Program Files\Gateway Utilities\GWInkMonitor.exe" [2003-06-24 21:33 303180]
"AdaptecDirectCD"="c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2003-03-26 12:15 684032]
"LXCFCATS"="C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll" [2005-07-20 13:47 73728]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-21 11:00 579072]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 20:21 28672]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-09-24 11:32 77824]
"Lexmark X74-X75"="C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe" [2002-06-24 22:11 57344]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"LogMeIn GUI"="C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" [2007-08-03 15:09 63048]
 
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-23 09:57 219136]
 
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Install Pending Files.LNK - C:\Program Files\SIFXINST\SIFXINST.EXE [2003-08-15 12:04:04 561152]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2003-08-15 12:07:49 83360]
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktop"= 1 (0x1)
 
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
LMIinit.dll 2007-11-15 18:46 87352 C:\WINNT\system32\LMIinit.dll
 
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders	msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll
 
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
 
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
 
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
 
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files\LogMeIn\x86\RaInfo.sys [2007-08-03 15:09]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\WINNT\system32\drivers\LMIRfsDriver.sys [2007-08-03 15:09]
S3 JL2005C;Dual Mode Camera;C:\WINNT\system32\Drivers\jl2005c.sys []
 
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{29dc46ad-747a-11dc-98bd-00038a000015}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
 
.
Contents of the 'Scheduled Tasks' folder
"2008-03-14 07:30:00 C:\WINNT\Tasks\RegistrySmart Scheduled Scan.job"
- C:\Program Files\RegistrySmart\RegistrySmart.ex
- C:\Program Files\RegistrySmart
.
**************************************************************************
 
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-14 22:13:42
Windows 5.1.2600 Service Pack 2 NTFS
 
scanning hidden processes ... 
 
scanning hidden autostart entries ...
 
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
  LXCFCATS = rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 
 
scanning hidden files ... 
 
scan completed successfully 
hidden files: 0 
 
**************************************************************************
.
Completion time: 2008-03-14 22:19:59
ComboFix-quarantined-files.txt  2008-03-15 02:19:55
.
2008-03-12 07:03:11	--- E O F ---  
 
 
Hijackthis Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:40 PM, on 3/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
 
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\WINNT\system32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINNT\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\winnt\system32\nwprovau.dll
O15 - Trusted Zone: http://www.adobe.com
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: lxcf_device -   - C:\WINNT\system32\lxcfcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
 
--
End of file - 5848 bytes
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Question Stats
Zone: Software
Question Asked By: samiam41
Solution Provided By: Jonvee
Participating Experts: 4
Solution Grade: A
Views: 156
Translate:
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03.14.2008 at 07:57PM PDT, ID: 21131194

Rank: Genius

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03.14.2008 at 08:13PM PDT, ID: 21131237
samiam41:

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03.14.2008 at 08:18PM PDT, ID: 21131262

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03.14.2008 at 08:19PM PDT, ID: 21131264

Rank: Sage

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03.14.2008 at 08:24PM PDT, ID: 21131282
samiam41:

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03.14.2008 at 08:25PM PDT, ID: 21131286
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03.14.2008 at 08:25PM PDT, ID: 21131287

Rank: Sage

orangutang:

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03.14.2008 at 08:37PM PDT, ID: 21131325
samiam41:

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03.14.2008 at 09:11PM PDT, ID: 21131420
samiam41:

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03.14.2008 at 09:43PM PDT, ID: 21131492
samiam41:

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03.15.2008 at 12:41AM PDT, ID: 21131756

Rank: Wizard

Jonvee:

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03.15.2008 at 08:07AM PDT, ID: 21132879
samiam41:

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03.15.2008 at 08:34AM PDT, ID: 21132967
samiam41:

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03.15.2008 at 08:49AM PDT, ID: 21133026
samiam41:

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03.15.2008 at 11:26AM PDT, ID: 21133711

Rank: Wizard

Jonvee:

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03.15.2008 at 12:02PM PDT, ID: 21133838

Rank: Sage

orangutang:

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03.15.2008 at 01:42PM PDT, ID: 21134185
samiam41:

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03.15.2008 at 01:46PM PDT, ID: 21134198
samiam41:

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03.15.2008 at 01:49PM PDT, ID: 21134210
samiam41:

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03.15.2008 at 01:51PM PDT, ID: 21134221
samiam41:

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03.15.2008 at 02:07PM PDT, ID: 21134281

Rank: Wizard

Jonvee:

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03.15.2008 at 02:11PM PDT, ID: 21134296
samiam41:

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03.15.2008 at 02:16PM PDT, ID: 21134315

Rank: Wizard

Jonvee:

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03.15.2008 at 02:24PM PDT, ID: 21134352

Rank: Sage

orangutang:

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03.16.2008 at 05:20AM PDT, ID: 21136640

Rank: Sage

rpggamergirl:

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03.16.2008 at 10:41AM PDT, ID: 21137677

Rank: Sage

orangutang:

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03.17.2008 at 07:28PM PDT, ID: 21147991
samiam41:

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03.18.2008 at 12:33AM PDT, ID: 21148948

Rank: Wizard

Jonvee:

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03.18.2008 at 07:29PM PDT, ID: 21158023
samiam41:

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03.20.2008 at 08:19AM PDT, ID: 21172403
samiam41:

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