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06.09.2008 at 02:03PM PDT, ID: 23470586
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Attachment Details

Cannot remove spyware/trojan/virus

Asked by pleming in HijackThis Software, Networking Security Vulnerabilities

Tags: We're sorry...but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now., 403 Forbidden when searching on Google.com

All of our users are receiving the 403 Forbidden message when trying to search Google.  I pinned it down to one user who was infected with some sort of trojan that runs a proxy server - called asprox.  I cleaned the trojan and have run all types of spyware removal and AV software, but I am still getting the same error from Google.  

When I turn off this user's computer, or disconnect his network cable, the error messages from Google go away.  When I bring back this user, the messages start again.  But I can't seem to figure out what is still running on his machine.

I have attached a logfile from Hijackthis.  He is running Windows XP Pro.Start Free Trial
Attachments:
 
hijackthis-rex.txt (9 KB) (File Type Details) 
Hiiackthis Log File
 
[+][-]06.09.2008 at 02:17PM PDT, ID: 21746759

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[+][-]06.09.2008 at 02:42PM PDT, ID: 21746903

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[+][-]06.09.2008 at 02:44PM PDT, ID: 21746914

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[+][-]06.09.2008 at 02:55PM PDT, ID: 21746959

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[+][-]06.09.2008 at 03:34PM PDT, ID: 21747196

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[+][-]06.09.2008 at 03:49PM PDT, ID: 21747278

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About this solution

Zones: HijackThis Software, Networking Security Vulnerabilities
Tags: We're sorry...but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now., 403 Forbidden when searching on Google.com
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Solution Provided By: dariusg
Participating Experts: 3
Solution Grade: A
 
 
[+][-]06.09.2008 at 07:15PM PDT, ID: 21748024

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[+][-]06.09.2008 at 07:18PM PDT, ID: 21748037

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[+][-]06.09.2008 at 10:55PM PDT, ID: 21748762

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[+][-]06.10.2008 at 08:33AM PDT, ID: 21752240

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[+][-]06.10.2008 at 08:40AM PDT, ID: 21752305

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[+][-]06.13.2008 at 06:22AM PDT, ID: 21778470

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