Advertisement

03.29.2007 at 11:04AM PDT, ID: 22481118
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

Spyware Alert Pop-Up Ads

Tags: alert, spyware, up
Somehow I got an anti-spyware ad stuck in my system tray. Every 15 seconds or so a balloon pops up that tells me I have possible spyware on my system and I should download the latest anti-spyware programs. Needless to say, I don't trust this, I don't want it, I didn't download it, but I can't get rid of the message.

I just ran Spybot Search and Destroy, Lavasoft's AdAware, and Webroot Spy Search. My NAV is up to date and functioning properly, and I have my pop-up blocker enabled. Even as I am typing this, the balloon saying "System Alert!" has popped up, stalling anything I'm working on. I just "X" it, but it keeps coming back.

The anti-spyware that's being pushed is: "Spy Locked," "Malware Wiped," and "Pest Capture," but if I go to those web sites I'm notified that they can't be opened. I'm sure they are all bogus, but I'd like to get rid of the ad popping up.

I'm using Windows XP.  Thank you!
Start your free trial to view this solution
Question Stats
Zone: Software
Question Asked By: Trisha5
Solution Provided By: rpggamergirl
Participating Experts: 3
Solution Grade: B
Views: 118
Translate:
Loading Advertisement...
03.29.2007 at 11:30AM PDT, ID: 18818526

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
03.29.2007 at 02:12PM PDT, ID: 18819867

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
03.29.2007 at 02:16PM PDT, ID: 18819894

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
03.30.2007 at 05:43PM PDT, ID: 18827255

Rank: Master

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
07.04.2007 at 01:23PM PDT, ID: 19420508

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
07.04.2007 at 01:39PM PDT, ID: 19420571

All comments and solutions are available to Premium Service Members only.

Start your 7 day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
Loading Advertisement...
Microsoft
  • Internet Protocols
  • Applications
  • Development
  • OS
  • Hardware
  • Windows Security
Apple
  • Operating Systems
  • Hardware
  • Programming
  • Networking
  • Software
Internet
  • Search Engines
  • File Sharing
  • WebTrends / Stats
  • Spy / Ad Blockers
  • Web Browsers
  • New Net Users
  • Web Development
  • Chat / IM
  • Anti Spam
  • Web Servers
  • Anti-Virus
  • Email Clients
Gamers
  • Tips
  • Online / MMORPG
  • Puzzle
  • Emulators
  • Action / Adventure
  • Role Playing
  • Consoles
  • Game Programming
  • Strategy
  • Sports
  • Misc
  • Computer Games
Digital Living
  • Hardware
  • New Net Users
  • New Users
  • Software
  • Digital Music
  • Gaming World
  • Home Security
  • Apple
  • Networking Hardware
Virus & Spyware
  • Vulnerabilities
  • IDS
  • Encryption
  • Anti-Virus
  • Operating Systems Security
  • Software Firewalls
  • WebApplications
  • Cell Phones
  • Operating Systems
  • Internet
  • Hardware Firewalls
Hardware
  • Handhelds / PDAs
  • Displays / Monitors
  • Components
  • Networking Hardware
  • Peripherals
  • Laptops/Notebooks
  • Storage
  • Servers
  • Desktops
  • New Users
  • Misc
  • Apple
Software
  • System Utilities
  • Industry Specific
  • Network Management
  • Photos / Graphics
  • Page Layout
  • VMWare
  • Misc
  • Web Development
  • OS
  • CYGWIN
  • Voice Recognition
  • Message Queue
  • Quality Assurance
  • Security
  • Firewalls
  • MultiMedia Applications
  • Development
  • Database
  • Office / Productivity
  • Business Management
  • OS/2 Apps
  • Server Software
  • Internet / Email
ITPro
  • OS
  • Storage
  • Encryption
  • Operating Systems Security
  • Apple Hardware
  • Laptops & Notebooks
  • Servers
  • Networking Hardware
  • Peripherals
  • Devices
  • Displays / Monitors
  • WebTrends / Stats
  • Search Engines
  • Firewalls
  • WebApplications
  • IDS
  • Vulnerabilities
  • Email Clients
  • File Sharing
  • Spy / Ad Blockers
  • Web Browsers
  • Web Servers
  • Networking
  • Anti-Virus
  • Chat / IM
  • Anti Spam
Developer
  • Web Servers
  • Web Browsers
  • Game Programming
  • Dev Tools
  • Industry Specific
  • Office / Productivity
  • Database
  • CYGWIN
  • Web Development
  • Search Engines
  • File Sharing
  • WebTrends / Stats
  • Programming
  • Content Management
  • Application Servers
  • Protocols
Storage
  • Removable Backup Media
  • Storage Technology
  • Servers
  • Grid
  • Remote Access
  • Backup / Restore
  • Misc
  • Hard Drives
OS
  • Miscellaneous
  • Security
  • Development
  • Linux
  • VMWare
  • MainFrame OS
  • Unix
  • Apple
  • OS / 2
  • AS / 400
  • BeOS
  • Microsoft
  • VMS / OpenVMS
Database
  • Oracle
  • Miscellaneous
  • MySQL
  • Software
  • Sybase
  • Contact Management
  • PostgreSQL
  • Data Manipulation
  • Clarion
  • InterSystems Cache
  • Siebel
  • MUMPS
  • OLAP
  • SQLBase
  • SAS
  • GIS & GPS
  • 4GL
  • Berkeley DB
  • DB2
  • Informix
  • Interbase / Firebird
  • FoxPro
  • Reporting
  • LDAP
  • Filemaker Pro
  • MS SQL Server
  • dBase
  • MS Access
Security
  • Misc
  • Web Browsers
  • Software Firewalls
  • Operating Systems Security
  • File Sharing
  • Spy / Ad Blockers
  • Vulnerabilities
  • WebApplications
  • IDS
  • Anti-Virus
  • Encryption
  • Anti Spam
  • Email Clients
  • VPN
  • Chat / IM
Programming
  • Editors IDEs
  • Installation
  • Handhelds / PDAs
  • Multimedia Programming
  • System / Kernel
  • Algorithms
  • Game
  • Signal Processing
  • Project Management
  • Open Source
  • Database
  • Misc
  • Languages
  • Processor Platforms
  • Theory
Web Development
  • Scripting
  • Blogs
  • Web Servers
  • Software
  • Search Engines
  • Web Graphics
  • Images
  • Internet Marketing
  • Images and Photos
  • Components
  • Document Imaging
  • Web Languages/Standards
  • Illustration
  • WebApplications
  • Fonts
  • WebTrends / Stats
  • Authoring
  • Digital Camera Software
  • Miscellaneous
Networking
  • Protocols
  • Apple Networking
  • Network Management
  • Message Queue
  • Application Servers
  • Content Management
  • File Servers
  • Email Servers
  • Misc
  • Java Editors & IDEs
  • Wireless
  • Networking Hardware
  • Backup / Restore
  • System Utilities
  • ISPs & Hosting
  • Web Servers
  • Storage Technology
  • Removable Backup Media
  • Servers
  • Broadband
  • Grid
  • OS / 2
  • Novell Netware
  • Unix Networking
  • Windows Networking
  • Security
  • Telecommunications
  • Operating Systems
  • Linux Networking
Other
  • Community Advisor
  • Lounge
  • Community Support
  • New Net Users
  • Philosophy / Religion
  • Math / Science
  • Miscellaneous
  • URLs
  • Expert Lounge
  • Politics
  • Puzzles / Riddles
Community Support
  • Suggestions
  • New to EE
  • New Topics
  • Community Advisor
  • CleanUp
  • Announcements
  • General
  • Feedback
  • Input
  • EE Bugs
 
03.29.2007 at 11:30AM PDT, ID: 18818526
Use msconfig to disable the msm messenger service. Then check if the popups still show.

Check your system for malware using a bootable LiveCD, the UBCD4Win and use it to clean the system.

http://ubcd4win.com
 
03.29.2007 at 02:12PM PDT, ID: 18819867
Thank you very much.  That did not resolve the problem, but I appreciate the response just the same.  I'm going to have somebody take a look at the computer "in person" this weekend or early next week, so that should resolve it.  Thanks again.  I appreciate your wonderful responsiveness.

 
03.29.2007 at 02:16PM PDT, ID: 18819894
This sounds like a Smitfraud infection. Take alook at this:

http://www.bleepingcomputer.com/forums/topic58401.html

Download the smitfraudfix.exe tool and run a search. If the infection is found, follow the instructuions in the link above.
 
03.30.2007 at 05:43PM PDT, ID: 18827255

Rank: Master

phototropic is spot on!
It is smitfraud and it can be removed easily with smitfraudfix, no need to pay someone to clean it(the Tech guy might not even know smitfraud, lol)

Just run smitfraudfix(option 2) in safe mode and that's all it's needed, then run option 3 in normal mode to make sure they can't come back.

It's also helpful if you post the rapport.txt(result) to see if it came with a new variant.

SUPERAntispyware also removes smitfraud. It's a good on-demand free scanner(if you don't want to pay for the real-time monitor) with updates all year round.
http://www.superantispyware.com/
Accepted Solution
 
07.04.2007 at 01:23PM PDT, ID: 19420508
This question has been classified as abandoned as it has no comments in the last 21 days.  I will make a recommendation to the moderators on its resolution in approximately four days.  I would appreciate any comments by the experts that would help me in making a recommendation.

It is assumed that any participant not responding to this request is no longer interested in its final disposition.

If the asker does not know how to close the question, the options are here:
http://www.experts-exchange.com/help.jsp#hs5

Venabili
EE Cleanup Volunteer
 
07.04.2007 at 01:39PM PDT, ID: 19420571
Sorry if I didn't close it out correctly.  When I said "Thanks," and explained that I was going to have somebody take a look at it, that was the end of it.  Hope it's closed out okay now.

T
 
 
20080236-EE-VQP-29