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06.02.2008 at 07:43PM PDT, ID: 23451936
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AOL Error - Cannot reply or forward messages

Asked by osbeerandy in AOL Web Browser, Email Software, Windows XP Operating System

Tags: AOL, AOL, 9.0 SE, 9.1, An error occurred while loading a file. AOL will attempt to restore the file.

When signing on to AOL, one screenname receives the following error "An error occurred while loading a file.  AOL will attempt to restore the file."  You can still log in but when you open the mailbox only envelopes are displayed (no subjects or senders) and you can open mail but when you do the Reply, Reply All and Forward buttons are grayed out.  Other screen names on the account work normal as usual.   I have been unable to find any information regarding how to fix this!  I tried system restore to several days before it began with no luck.  It started with AOL 9.0 Security Edition so I tried upgrading to AOL 9.1 but that also did not work.  Also, I can log on normally with this screen name from another computer.Start Free Trial
[+][-]06.03.2008 at 08:57PM PDT, ID: 21706833

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[+][-]06.04.2008 at 04:48PM PDT, ID: 21715335

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[+][-]06.04.2008 at 05:05PM PDT, ID: 21715469

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[+][-]06.10.2008 at 06:49AM PDT, ID: 21751201

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About this solution

Zones: AOL Web Browser, Email Software, Windows XP Operating System
Tags: AOL, AOL, 9.0 SE, 9.1, An error occurred while loading a file. AOL will attempt to restore the file.
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Solution Provided By: osbeerandy
Participating Experts: 1
Solution Grade: A
 
 
 
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