A client (hereafter referred to as C) has a yahoo.com email address. Messages to C from another person (referred to hereater as CI for client's instructor) are not being received (but were on and before Feb 9 08). C is not aware of not receiving messages from others and receives copies of CI's messages forwarded by others. Test messages from CI were received in all four of my mailboxes (Yahoo, GMail, 1and1, and local Exchange/Outlook account). CI uses AOL; test message to C from my AOL account was received fine. Indeed, test messages to C from my Yahoo, AOL, GMail, and 1and1 accounts were all received fine. Messages from CI are not in C's spam or deleted folders. C has created no filters to process incoming mail. Test messages from CL to C were sent as ReplyTo to messages to CL from C, so an incorrect address on CL's end is not a cause.
C's environment: Acer Apire notebook with Vista Home Premium, comcast broadband, firefox and Internet Explorer. CL's email: AOL
Anyone have any idea where to begin to find out why messages from this one sender are not being received by C?
Ron Hicks in Arlington VA
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