Question

Firefox does not allow me to stay signed in at my Gmail account

Asked by: Scruples89

My problem is I would like to stay signed in to my Gmail account while using Firefox. I can do this with IE8 & Safari but not FF.

I am using Firefox 3.011 on a vista 64 machine

Remember cookies options is set to yes.  I am not clearing cookies upon exit.  Also, cookies is deselected in the clear private data menu. I am not clearing authenticated sections.  I have keep until they expire with cookies.

It remembers my username, password and the fact I have ticked the stay signed in button.

It asks me if I want to remember this password? I say Remember, but every time it asks me again. When I go to the place where it stores the remembered passwords for websites it is empty.

Security programs installed AVG AV.  No anti spyware program is enabled.

My enabled extensions are: AI toolbar, All in one sidebar, avg safe search. Better Gmail 2, better greader, Canadian English, customize google, download, evernote web clipper, fireftp, fireshot, Free download manager, Gmail manager, gmailagenda, google gears, google notebook, google toolbar, google enhancer, goglepedia, greasemonkey, hyperwords, i.e. Tab, logmein, Mr. Tech, save images, split browser, tiny menu, tree style, xmarks

I moved the cookies.txt file out of the profile folder. I re launched Firefox but it did not regenerated the file.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-09-01 at 12:46:52ID24699252
Tags

firefox

,

cookies

,

problem

Topics

Firefox Web Browser

,

Mozilla Web Browser

,

Anti-Spyware

Participating Experts
2
Points
500
Comments
13

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. how zoom the  web page  on Firefox and Safari
    I design a web page ,the resolution is 1280*1024. but my notebook screen is smaller,I can use the zoom of css to control the size of my web page in IE,but on firefox and safari ,it can not work, So how zoom the web page on Firefox and Safari just as IE t?
  2. how to  zoom the  web page  on Firefox and Safari
    I design a web page ,the resolution is 1280*1024. but my notebook screen is smaller,I can use the zoom of css to control the size of my web page in IE,but on firefox and safari ,it can not work, So how zoom the web page on Firefox and Safari just as IE ?
  3. how to  zoom the  web page  on Firefox and Safari
    I design a web page ,the resolution is 1280*1024. but my notebook screen is smaller,I can use the zoom of css to control the size of my web page in IE,but on firefox and safari ,it can not work, So how zoom the web page on Firefox and Safari just as IE ?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: pankusareenPosted on 2009-09-02 at 04:42:17ID: 25239881

1)Uninstall the firefox and remove all the traces of it from
c:\Documents and Settings\windows user name \Application Data\Mozilla

2)Install the latest version of firefox 3.5.2
http://www.mozilla.com/firefox/

 

by: Scruples89Posted on 2009-09-02 at 08:51:48ID: 25242355

I was hoping I would not have to upgrade to 3.5.2 since not all my add ones work with the latest version.

 

by: Scruples89Posted on 2009-09-02 at 09:05:08ID: 25242483

I am attempting to delete all traces of Mozilla but it is telling me I need permission to perform this action.

 

by: warturtlePosted on 2009-09-02 at 12:35:40ID: 25244741

Disable all extensions and see if you experience the same problem. If you don't then, enable them one-by-one to see which specific extension is causing the problem.

 

by: Scruples89Posted on 2009-09-02 at 14:46:45ID: 25245986

I have disabled all the extensions. It continues to prevent me from staying signed in.

 

by: warturtlePosted on 2009-09-02 at 16:01:57ID: 25246500

Do you have Skype plugin installed by any chance? If you do, please uninstall the plugin from Firefox and try again and let us know how it goes.

I've seen a couple of applications in office that weren't working properly when Skype Mastermind addin was activated and as soon as it was removed, they were completely normal again.

 

by: Scruples89Posted on 2009-09-02 at 17:00:03ID: 25246840

I don't have the Skype plug in. however, I went ahead and disabled all my plug ins anyway and I still have the same problem.

 

by: warturtlePosted on 2009-09-03 at 01:37:57ID: 25248783

Check the privacy options within Firefox then. If its not the addons, it must be a setting within Firefox that is affecting the browser.

Is the option  'Clear history after x days' disabled?

 

by: Scruples89Posted on 2009-09-03 at 13:20:04ID: 25254523

So I launched FF in safe mode and reset all the boxes back to their default settings. (This enables the "clear after x days" box. Then I launched it again. Set my home page to my GMAIL account. Asked it to Stay Logged In. Closed the browser. Then I re launched it and it gives me the Gmail page where I can sign in with the forms already filled out and the Stay Logged in box ticked, but it did not stay logged in.

 

by: Scruples89Posted on 2009-09-03 at 13:28:48ID: 25254620

BTW, I did log into GMAIL after checking the Stay logged in box.

 

by: warturtlePosted on 2009-09-04 at 15:37:06ID: 25263909

I have another suggestion for you, try logging into the secure gmail site by going to:

https://www.gmail.com

Try this and let me know, if you are still getting signed out.

 

by: Scruples89Posted on 2009-09-07 at 15:13:40ID: 25277521

Thanks all! I have not been able to get FF 3.011 working as I wanted to, so I have uninstalled it and deleted all my personal preferences and installed the new version, then upgraded all my add on's. I am accepting the first solution.

 

by: Scruples89Posted on 2009-09-07 at 15:14:54ID: 31623232

I'd like to have been able to avoid the full re install but sometimes you just can't get around it.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...