Question

Youtube video jerky in Chrome and Firefox but not in IE

Asked by: kerzner

Hi experts,

I have reloaded XP, and now youtube keeps resizing the screen in my two favorite browsers. I have not found anything about this on the web and I have updated all that I know to the latest versions.

Thank you

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-02-23 at 19:36:52ID24170833
Topics

Google Chrome

,

Internet Explorer Web Browser

Participating Experts
1
Points
500
Comments
10

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Firefox on Panther won't play YouTube
    iBook G4 OS 10.3.9 Panther fully updated Adobe Flash fully updated Firefox fully updated YouTube videos play on the Safari browser I used the Flash uninstaller, then reinstalled the latest version. I always get the blue QuickTime "Q" with the question mark on Fir...
  2. Can't view youtube videos in Firefox
    Hello all, when I try to view youtube videos in my firefox I can't. I get the following error: Http/1.1 Internal Server Error I can, however, view the videos in IE. Any ideas?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: atternoPosted on 2009-03-04 at 03:20:52ID: 23793600

What do you mean by resizing? Do you mean to say that it buffers every now and then? Are you using firefox 3? Update it with the latest adobe player. I suppose you don't have a driver issue for your display card. If you can rule that out, proceed to the download.

Download:

http://www.filehippo.com/download_flashplayer_firefox/download/ad00b872f90689d7324cc341b740a9fd/

Install, test using firefox and post back.



 

by: kerznerPosted on 2009-03-04 at 06:16:47ID: 23794870

I am using the latest Firefox and Chrome, and it works write only in IE :(
By resizing I mean that the picture changes size all the time

 

by: atternoPosted on 2009-03-21 at 03:46:16ID: 23946700

Weird.. Haven't really heard IE working Ok but mozilla and Chrome faltering. Could be a bug or some kind of browser hijacks causing an issue. I suggest you uninstall mozilla and re-install with all the necessary updates. Could also happen if the page you are opening needs Active X controls to be enabled. Mozilla isnt really appreciated for supporting activex. Try google chrome with active x controls enabled.

Instructions:
Google chrome has a built in active X plugin in its default plugin array. However you have to run Chrome with the following switch " --allow-all-activex" So in shortcut that is used to start up Chrome, add this after "Chrome.exe"

Download and install the latest google chrome from here:

http://www.filehippo.com/download_google_chrome/

post back in case you need further assistance.

 

by: kerznerPosted on 2009-03-23 at 08:17:10ID: 23958574

I am running all the latest stuff, and youtube is not using activex (although I tried chrome with this option, it's good knowledge)

 

by: atternoPosted on 2009-03-23 at 23:19:00ID: 23965184

It could be a buffering issue:

Right click on the video-->Select "Settings"--->Under the "Local Storage" tab (the one that looks like a folder icon)

Slide the slider all the way to "Unlimited"

Then close the settings.

Now hit the pause button, let the video load to the end,

Hopefully you should be able to watch without ANY stuttering issues.

Also try enabling and disabling Hardware acceleration in the settings. Check out if there is any difference.




 

by: atternoPosted on 2009-03-24 at 01:01:17ID: 23965492

I'm putting a seperate thread to eliminate all possible things that might have been left out. I know that you are good at this, but some times re-checking really helps. If you can spare ten minutes with this, we can sort out the issue.

To start off, lets check the Direct x settings.

1. Go to run--> Type "dxdiag" without the quotes and hit enter. The DirectX Diagnostic tool must come up. Go to the Display Tab and check for three particular settings under Direct X features: a) DirectDraw Acceleration b) Direct3D Acceleration and c) AGP Texture Acceleration. All the three must be enabled for smooth video streaming/playback. If one or more of these is disabled, enable them right away. If one or more of these are disabled and greyed out, you must check your graphics driver installation. Try re-installing your driver and double check whether or not you have left out any important update or patch from your provider.

2. Uninstall your existing version of Mozilla Firefox and download and install the latest version from here:
http://www.filehippo.com/download_firefox/. Download and install the latest adobe flash player for firefox from here:

http://get.adobe.com/flashplayer/

or alternate link: http://www.filehippo.com/download_flashplayer_firefox/

Please note that there are seperate versions of flash players developed for IE and Mozilla. So we need to install the right one. Download and install from the link provided.

3. Download and install the Klite codec pack for all those video codec requirements from the following link:

http://www.filehippo.com/download_klite_mega_codec/

4. Download and install the codecs for H.264/MPEG-4 AVC video streams from the following link:

http://www.free-codecs.com/x264_Video_Codec_download.htm and Click on the link [ x264 Video Codec rev. 1129 CLI ] to start download.

5. Last but not the least, check the process explorer for CPU usage while streaming videos. If it is highly CPU intensive, chances are that your video will be jerky (Especially when you are streaming HD content). But if you are using a decent enough processor you can totally leave out that possibility. (Must not happen in your case since playback is ok with IE).

FYI: Flash 10 has been reported with a few bugs which are yet to be fixed. Youtube has also switched over to a wide screen format which has caused problems for many browsers. If the problem still persists, uninstall your existing flash player using the application from adobe:

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
Reboot after uninstalling.

This will remove Flash player from all the browsers. So you will have to install Flash players for IE as well as Firefox once again. Download the standalone installations for IE and Mozilla from the links below: Note that I am putting in Flash player 9 for mozilla now just to check out if the incompatibility was caused by FP v10.

Standalone Flash Player 9 for Non-IE (Firefox): http://www.filehippo.com/download_flashplayer_firefox/4008/

Reboot.

Standalone Flash player 10 for IE: http://www.filehippo.com/download_flashplayer_ie/

Reboot

Hopefully, I guess that I haven't left anything out.
 
Please feel free to post back if the issue still persists.



 

by: atternoPosted on 2009-03-24 at 01:05:22ID: 23965511

Try out the last two replies that have been posted.

 

by: kerznerPosted on 2009-03-24 at 08:23:39ID: 31561935

Will try all of the above. If it doesn't help me, it will surely help someone else.

 

by: atternoPosted on 2009-03-24 at 21:47:56ID: 23976138

Kerzner,
.
Please let me know how things fared after trying out whatever has been listed above. It has been a pleasure all the way assisting  you.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...