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9.6

Missing 'HKEY_LOCAL_MACHINE\Software\Classes\mailto' registry entry

Asked by kentcrane in Internet Explorer Web Browser, Outlook Groupware Software

Tags: missing, registry, mailto

I am using IE7 with Outlook 2003 SP2 in Windows XP Pro SP2. While I did not have the problem in the past, now when I click an email link in an email that I have recieved, the Outlook either locks or I get multiple IE windows ending in an error message that says "Could not perform this operation because the default mail client is not properly installed"  After doing some research, I found that I am missing the following entry in my registry - HKEY_LOCAL_MACHINE\Software\Classes\mailto.  How do I fix my problem?
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Zones: Internet Explorer Web Browser, Outlook Groupware Software
Tags: missing, registry, mailto
Solution Provided By: war1
Participating Experts: 1
Solution Grade: A
 
 
 
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20100524-EE-VQP-163 - Hierarchy / EE_QW_1_20070628