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10.22.2007 at 11:06PM PDT, ID: 22910949
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7.2

Can't get scans from HP All in One 9110 using Director TWAIN interface

Asked by saxguy in Internet Explorer Web Browser, Computer Scanners by HP, Windows XP Operating System

Tags: , , , ,

I did an install of an HP All In One 9110 a couple of years old for a customer on two XP machines (new installs I rebuilt).

I wanted to get the latest Director management console from HP's web site but it wasn't made available (copyrighted software?) so we pulled out the CD and I installed that on the first XP machine, printer connected via USB. We chose the full install and I hate HP's software suite but the guy wanted the scanning feature so had to go full install vs. just the printer driver. Well, that kind of worked as far as the image preview for scanned pages but then stopped working. Then I learned that with IE7, Director won't work well without a documented work-around we didn't want for this customer.

So on to the XP Pro machine #2 which has IE6 and ACDSee 7 (a TWAIN interface I like) I loaded Director (full install) as I wasn't sure ACDSee would use the HP's TWAIN software. Went to launch Director and it does load but when we go to initiate a scan from the panel of the scanner we get "software not configured" and have to reboot the printer in order to reset the orange alert light. ACDSee sees HP's TWAIN interface but can't get a preview of a scan either (presumably because the "software is not loaded"?)

Anyway,  I'm at a loss as to two things:
1) Do I really need the HP Director suite to use this All In one for scanning to an XP machine (whether IE 6 or 7)?
2) How can I get this to work with any solution (Director or otherwise)?

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Keywords: Can't get scans from HP All in One 9…
Title
1 Problem with HP Director
2 Delphi 7 - TWAIN Scanner interface
3 TWAIN Simulator/Emulator?!
4 How to scan from within a PHP/MySql…
5 TWAIN
6 TWAIN for
 
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[+][-]10.22.2007 at 11:07PM PDT, ID: 20128912

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[+][-]10.22.2007 at 11:46PM PDT, ID: 20129000

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[+][-]10.23.2007 at 01:05AM PDT, ID: 20129260

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[+][-]10.23.2007 at 11:13AM PDT, ID: 20133069

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About this solution

Zones: Internet Explorer Web Browser, Computer Scanners by HP, Windows XP Operating System
Tags: hp, 9110, driver, director, twain
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Solution Provided By: MASQUERAID
Participating Experts: 3
Solution Grade: B
 
 
[+][-]10.30.2007 at 09:42AM PDT, ID: 20178845

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