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02.17.2008 at 07:16PM PST, ID: 23170486
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8.2

IE Shuts Itself Down

Asked by RobertEhinger in Internet Explorer Web Browser

Tags: , ,

Computer running Windows XP Home SP2. It was upgraded to Internet Explorer 7. Recently when IE 7 was opened it would sometimes shut itself down nearly as soon as the page opened. It took way too long to open in the first place but before the page was fully loaded it shut down. The times it didn't immediately shut itself down the infamous "Internet Explorer has encountered a problem and needs to close...." window would pop up. As soon as we clicked to not send an error report IE would close and if we clicked to send an error report it closed after sending. We rolled back IE to version 6 and have the same problem. We have run virus, spyware and ad adware scans and find nothing but tracking cookies. We are using Norton Anti-virus. I reied to reinstall IE 6 but got ythe message that a newer version is already installed. Please help.

Thank you!

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[+][-]02.17.2008 at 07:31PM PST, ID: 20917393

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About this solution

Zone: Internet Explorer Web Browser
Tags: Microsoft, Internet Explorer, 6 and 7
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Solution Provided By: supports
Participating Experts: 2
Solution Grade: A
 
 
[+][-]02.17.2008 at 07:32PM PST, ID: 20917394

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