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04.09.2008 at 10:36PM PDT, ID: 23310645
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8.6
IE6 very slow to start up (> 3 min wait for initial load!!)
Zones: Internet Explorer Web Browser, Windows 2000 Operating System
Tags: Microsoft, Internet Explorer 6 (sp1 with latest update), version 6 sp1, OS= win2k4 sp4 (with latest update)
Hi,
 
  I have tried to remove & reinstall IE6 from this win2k sp4 pc and it doesn't resolve the very slow start up issue. I have tried to let it use direct connection to my cisco877 modem without going through internal proxy server (debian) and setting up the home page to be blank as well . But all this doesn't make a difference in the IE start up time (>3min!!).

 Once the IE fininsh loading, the browsing is going smoothly. The machine is p4 with 512 RAM but it is more than capable for browsing internet. It has McAfee Total Protection For Small Business running (virus scan only , no firewall).

 Can someone help me to troubleshoot this issue? I don't really want to re-roll this pc, as it has a lot of software installed & configured.

PS: The attached is the log from Hijackthis2.0
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:06:13 PM, on 10-Apr-08
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
 
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMONMGR.exe
C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMSERVICE.exe
C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMRR.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\WINNT\system32\PDFCreatorMessages.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\CNAB3RPK.EXE
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\slpservice.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\slpmonx.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMMONITOR.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\Generic\USB Card Reader Driver v2.2d\Disk_Monitor.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Dulux WeatherShield WeatherDesk\dulux_weather.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
\Fdaserver\ihocking\Z_WIN\psn.exe
\Fdaserver\ihocking\Z_WIN\PSNGive.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
\Fdaserver\rbshare\Common\Software\TroubleShooting\HiJackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://192.168.X.X/my_intranet2/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.X.X:X
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.50.X;192.168.X.X;192.168.X.X
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [EMmonitor] C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMMONITOR.exe
 
 
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\Generic\USB Card Reader Driver v2.2d\Disk_Monitor.exe
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe"
O4 - HKLM\..\Run: [MVS Splash] C:\Program Files\McAfee\Managed VirusScan\Agent\Splash.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [StillImageMonitor] C:\W
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [Dulux WeatherShield WeatherDesk] C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Startup: Microsoft Office Excel 2003.lnk = C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
O4 - Startup: Post-it® Software Notes.lnk = Z_WIN\psn.exe
O4 - Startup: route-table-update.bat.lnk = C:\Documents and Settings\ihocking\Desktop\route-table-update.bat
O4 - Global Startup: Dulux WeatherShield WeatherDesk.lnk = C:\Program Files\Dulux WeatherShield WeatherDesk\dulux_weather.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://virusscan.yourasap.com/VS2/bin/myCioAgt.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138936207203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138936182062
O16 - DPF: {8BBDC81D-81B3-49EE-87E8-47B7A707FAE8} (GoToMeeting/GoToWebinar Web Starter) - https://www.gotomeeting.com/default/applets/g2mdlax.cab
O16 - DPF: {934CC260-C5AA-43C4-A657-7B70C5B3DAE1} (Crystal Report Web Report Source Control 9) - http://members.vic.liberal.org.au/crystalreportviewers/activeXViewer/activexviewer.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://demos.webex.com/client/T26L/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3286FE3A-AAA5-479E-A896-C207E571B4E9}: NameServer = 192.168.X.X
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EpsonNet WebManager Notification Service (EMWebMgr_NtfSvc) - Unknown owner - C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMONMGR.exe
O23 - Service: EpsonNet WebManager HTTP Server (ENWebMgr_Httpd) - Unknown owner - C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMSERVICE.exe
O23 - Service: EpsonNet WebManager Request Router (ENWebMgr_RR) - Unknown owner - C:\Program Files\EpsonNet\EpsonNet WebManager\bin\EMRR.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINNT\system32\PDFCreatorMessages.exe
O23 - Service: SLPMONX - ProdEx Technologies - C:\WINNT\system32\slpservice.exe
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe
 
--
End of file - 9541 bytes
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Question Stats
Zone: Software
Question Asked By: stock99
Solution Provided By: alan
Participating Experts: 4
Solution Grade: A
Views: 330
Translate:
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04.09.2008 at 10:47PM PDT, ID: 21321994
shreshthwadhwa:

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04.09.2008 at 10:57PM PDT, ID: 21322032
stock99:

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04.09.2008 at 11:27PM PDT, ID: 21322149

Rank: Genius

war1:

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04.09.2008 at 11:28PM PDT, ID: 21322154

Rank: Genius

war1:

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04.10.2008 at 03:21AM PDT, ID: 21323215
SudburyComputer:

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04.21.2008 at 08:28AM PDT, ID: 21402892
alan:

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04.21.2008 at 05:39PM PDT, ID: 21407362
stock99:

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04.09.2008 at 10:47PM PDT, ID: 21321994
shreshthwadhwa:
you may have many program at start up

go to msconfig & disable programs at start up

mcaffe really slows down the computer

try AVG free

run SDfix on your computer(search google for SDfix)

and as you have said it has lot of softwares installed then it will work slow upgrade your ram to 2GB
for good performance
 
04.09.2008 at 10:57PM PDT, ID: 21322032
stock99:
sorry i didn't make it clear. The tremendous increase of IE6 startup time is only just happen these few days. There is no software installed happen in the past few months.  The strange part is when IE start, it use off almost 99% of cpu (which is normal for that pc), then it become frozen and cpu utilization drop to about 25% but the frozen of IE remain for another 3 minutes!

Last week the IE only take about 10 sec at most to start up.  We have contract with McAfee and I don't think avg will be free for business usage.  

I will post msconfig and result of sdfix shortly

 
04.09.2008 at 11:27PM PDT, ID: 21322149

Rank: Genius

war1:
Hello stock99,

Go to Add/Remove Programs and uninstall WeatherShield.

Check the box next to the following items and have HijackThis "Fix Checked".
O4 - HKLM\..\Run: [StillImageMonitor] C:\W
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKCU\..\Run: [Dulux WeatherShield WeatherDesk] C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe
O4 - Global Startup: Dulux WeatherShield WeatherDesk.lnk = C:\Program Files\Dulux WeatherShield WeatherDesk\dulux_weather.exe

Hope this helps!
war1
 
04.09.2008 at 11:28PM PDT, ID: 21322154

Rank: Genius

war1:
stock99,

1. If no joy, check if plugin is interfering. Disable third party extensions. With IE open, go to Tools > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. Clear your cache.  Go to Tools > Internet Optins > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

3. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

4. If no joy, check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, antispyware, popup blocker, ad blocker, and all Norton programs.

5. IF no joy, perform a repair of Internet Explorer. From Control Panel select Add/Remove Programs. Scroll down to Microsoft Internet Explorer and highlight it. Click on the Add/Remove button. When the IE Tools menu comes up, select Repair. Click OK.

6. If repairing does not work, uninstall and reinstall IE. At the same IE Tools menu, select "Restore the previous Windows configuration". Then reinstall Internet Explore.

You can also access the IE Toolbar by clicking Start > Run and type

rundll32 setupwbv.dll,IE6Maintenance
 
04.10.2008 at 03:21AM PDT, ID: 21323215
SudburyComputer:
Try a system restore back to when it worked.
 
04.21.2008 at 08:28AM PDT, ID: 21402892
alan:
I hate to say it ... but, I just uninstalled Google Toolbar from my machine having the same problem and all is OK now it seems. I had noticed some Google Updater.exe errors popping up lately. Don't know if this solves for everyone but it worked for me.

Alan
Accepted Solution
 
04.21.2008 at 05:39PM PDT, ID: 21407362
stock99:
Google bar removal solve the problem. It must be M$ trying to screw up google again... darn it..

Bump up for point anyway.
 
 
war1
04.21.2008 at 06:04PM PDT, ID: 21407449
stock99, disabling third party extension would have done the same time.  It if other plugins were causing the problem, you would have got rid of them also.
 
 
 
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