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04.22.2008 at 10:56AM PDT, ID: 23343941
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User can receive/read, but cannot reply or send e-mail using Outlook Web Access.  Any suggestions?

Asked by Yockos in Internet Explorer Web Browser, Exchange Email Server, ActiveX

Tags: Microsoft, Outlook 2003 and Exchange 2003, Outlook Web Access

We recently lost a server to constant power loss.  The server was on a UPS, but it experienced enough loss that the drives were finally corrupted to the point that the server stopped working.  Server 2003 Standard is the operating system and is hosting Exchange 2003.  We put a new, identical server in place, recovered the data (including the Exchange DB), migrated everything to the new server, and basically had everything up and running without any major problems.  Now we are hearing from a couple of users that Outlook Web Access is not working properly; specifically they can receive and read e-mails, but they cannot reply to or send e-mails.  They claim they have not changed anything on these computers and were working fine until the ill-fated day when the server went down.  I have gone so far as to have them use the Reset... button in Internet Options -Advanced to "factory default" their I.E.  One has not had an opportunity to perform this at home, but the other has and claims it still is not working and that none of his settings on that particular PC used to access OWA have change.  I also gained his permission to log in from another location and I was able to send/receive without issue.  To me this appears to be a settings/activex issue.  Are there any other possibilities I may have missed, such as a setting that was defaulted on the exchange server?  Any help would be appreciated.Start Free Trial
[+][-]04.22.2008 at 11:11AM PDT, ID: 21413825

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[+][-]04.22.2008 at 11:16AM PDT, ID: 21413865

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[+][-]04.22.2008 at 01:46PM PDT, ID: 21415420

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About this solution

Zones: Internet Explorer Web Browser, Exchange Email Server, ActiveX
Tags: Microsoft, Outlook 2003 and Exchange 2003, Outlook Web Access
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Solution Provided By: Yockos
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.22.2008 at 03:17PM PDT, ID: 21416107

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[+][-]04.23.2008 at 07:21PM PDT, ID: 21427314

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