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04.28.2008 at 07:16AM PDT, ID: 23358771
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5.8

Keyboard Latency issue with IE7

Asked by TTAsupport in Internet Explorer Web Browser, Windows XP Operating System, Mice / Keyboards

My company installed IE7 a while back, and we began having problems with keyboard latency - taking up to 5 seconds for a character to appear on the screen after typing it.  I searched and searched for a solution, but never could resolve the issue. - so we ended up uninstalling IE7.

Microsoft pushed out IE7 as a critical update and it caught us off guard.  Now we've got a bunch of PCs with the keyboard latency problem.  After much research, the only thing I could find that would make a difference was the Shockwave Flash Object add-on running in IE7.  If I run IE with all add-ons disabled, the latency issue disappears immediately.  So I enabled them all again, and started shutting them down one at a time - that's how I was able to confirm it's the Shockwave Flash Object causing the problem.

So we updated the Shockwave Player and Flash Player - but it didn't seem to help.   Also tried to update keyboard drivers - but that didn't do anything either.  I can't just leave Shockwave disabled, it's used too often to eliminate it.  I am desperate for a solution, I have about 200 PCs which this has affected, and I need to implement a solution ASAP - like yesterday!

All PCs are running IE7 on Windows XP Professional..

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[+][-]04.28.2008 at 07:26AM PDT, ID: 21454285

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[+][-]04.28.2008 at 08:46AM PDT, ID: 21455080

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[+][-]04.29.2008 at 09:09AM PDT, ID: 21463588

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[+][-]04.29.2008 at 10:31AM PDT, ID: 21464320

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[+][-]04.30.2008 at 07:29AM PDT, ID: 21470979

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[+][-]04.30.2008 at 07:30AM PDT, ID: 21470999

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[+][-]05.06.2008 at 10:22AM PDT, ID: 21509194

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[+][-]05.07.2008 at 07:51AM PDT, ID: 21517048

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[+][-]05.21.2008 at 02:00PM PDT, ID: 21619004

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About this solution

Zones: Internet Explorer Web Browser, Windows XP Operating System, Mice / Keyboards
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Solution Provided By: TTAsupport
Participating Experts: 1
Solution Grade: B
 
 
[+][-]05.28.2008 at 12:31PM PDT, ID: 21663530

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[+][-]06.01.2008 at 09:53AM PDT, ID: 21687660

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[+][-]06.05.2008 at 03:31AM PDT, ID: 21717818

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[+][-]06.09.2008 at 03:45AM PDT, ID: 21742120

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