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05.29.2008 at 11:19AM PDT, ID: 23442407
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8.2

After Website Update only one computer cannot see 1 image that was updated???

Asked by netadmin2004 in Internet Explorer Web Browser, Anti-Virus

This is probably the weirdest thing I've experienced so far. I made a change to our company website in witch only 1 image was uploaded and took the place of another image. I get a call today from the owner explaining she cannot see the new image... Nothing is there. She went to a series of other websites and they all load fine... So I double check all our computers, check my phone, my other boss's phone and home computer, 5 other friends, my mother (EVERYONE) and everyone can see this image but the owner. So I've now walked the owner through running spybot. Uninstalling firefox and reinstalling, checking internet explorer (both IE and FireFox do not show this change on only this machine). Computer is up to date, spyware has been checked with spybot and removed, all non esential entries have been removed using HiJack this, computer has been restarted several times... I even changed the image type from .jpg to .png in which every machine again not including hers shows the update.

I've went further and giving the exact url of the image to display. Nothing. The page shows nothing as if the file is there (hence no page error) but the image can't show and asked to do a search in the source code for the file name of the image. The file name doesnt show up as if her browsers are p[ulling everything but the update. Any clue anyone?Start Free Trial
[+][-]05.29.2008 at 11:23AM PDT, ID: 21671886

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[+][-]05.29.2008 at 12:33PM PDT, ID: 21672567

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[+][-]05.29.2008 at 12:40PM PDT, ID: 21672639

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[+][-]07.14.2008 at 07:05AM PDT, ID: 21998102

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About this solution

Zones: Internet Explorer Web Browser, Anti-Virus
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Solution Provided By: netadmin2004
Participating Experts: 1
Solution Grade: A
 
 
 
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