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06.30.2008 at 12:45PM PDT, ID: 23528114
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7.4

Choose a digital Certificate is blank

Asked by eeamodei in Internet Explorer Web Browser

Tags: , ,

Thanks to everyone in advance for your help!

I have 2 clients in one of our departments who are exprienceing some strange issues with IE 7 and our payroll (3rd Party Vendor) digital cert. Everything was fine until I pushed out some new GPO settings, one of which being the IE7 adm template controlled GPO's. All i had set in this was forcing a homepage to our internal portal site. Odd to mention, but the GPO would only apply with loopback processing set. I don't know wheather this had anything to do with it. Google searches as well as EE searches yeild nothing in the same category or related problem.

The problem currently is:

The already existing digital certs worked fine with IE 7 before, however now, ever though I have gotten new certs generated from the vendor (which doesn't seem to help), when the client goes to the website that uses the cert, she gets a blank Choose a digital Cert... screen. Before, this was populated with the digital cert as it should. I can get to it using Firefox (Surprise) so I know there is nothing wrong with the certs (past or present)

What I have tried:

As i mentioned, I re-ordered the cert and installed it, everything installed fine. I also removed the machine from the OU contaning the GPO and unlocked the IE 7 settings, which did nothing.
I made the user (temporarily) an admin on the machine just to check, but still no avail.

What I need to know:

Where to start!?!? I don't know if this is a security thing, or and IE 7 thing when combined with network setups via GPO.
I need the user(s) to be able to access this cert and the site through IE as it is our company policy.

Machine is running Windows XP Sp3 and most/all relivant updates for the software installed.

Again, thanks to everyone for their help.Start Free Trial
[+][-]07.22.2008 at 01:43PM PDT, ID: 22063469

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About this solution

Zone: Internet Explorer Web Browser
Tags: Microsoft, Internet Explorer, 7.0
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Solution Provided By: Paranormastic
Participating Experts: 2
Solution Grade: B
 
 
[+][-]09.09.2008 at 05:46AM PDT, ID: 22426806

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