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08.04.2008 at 08:14AM PDT, ID: 23619287
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9.2

Internet Explorer Version 7.0.5730.13 Application Error

Asked by OLAITGuy in Internet Explorer Web Browser

Tags:

I recently reinstalled Windows XP Pro on approximately 20 computers in our lab. After installation, I ran Windows Update to upgrade to SP 3 and IE 7 in addition to the necessary security updates. Computers ran with no trouble for about a week. This past weekend the following error message began appearing in the application log on a handful of machines:

Event Type:      Error
Event Source:      Application Error
Event Category:      None
Event ID:      1000
Date:            8/2/2008
Time:            9:43:26 AM
User:            N/A
Computer:      COMPUTERLAB11
Description:
Faulting application iexplore.exe, version 7.0.5730.13, faulting module mshtml.dll, version 7.0.5730.13, fault address 0x000ba18a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 37352e30 312e3033 6e692033
0030: 68736d20 2e6c6d74 206c6c64 2e302e37
0040: 30333735 2033312e 6f207461 65736666
0050: 30302074 31616230 0a0d6138

The teacher managing the lab that morning stated IE would crash to the desktop when the browser would try to navigate to the homepage. Subsequent attempts resulted in the same error.

Any assistance you can provide is greatly appreciated.Start Free Trial
 
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[+][-]08.04.2008 at 08:17AM PDT, ID: 22153143

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About this solution

Zone: Internet Explorer Web Browser
Tags: Event Source: Application Error; Event ID: 1000
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Solution Provided By: war1
Participating Experts: 1
Solution Grade: A
 
 
[+][-]08.04.2008 at 09:07AM PDT, ID: 22153604

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[+][-]08.04.2008 at 09:17AM PDT, ID: 22153682

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20081112-EE-VQP-43 / EE_QW_2_20070628