Advertisement

08.05.2008 at 07:39AM PDT, ID: 23622375
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

9.3

How can I stop my computer from generating an error report and closing Explorer 7.0 when I download PDFs?

Asked by JPGreen in Internet Explorer Web Browser, Adobe Acrobat

Tags: , ,

Greetings. My Gateway laptop (running xp, Microsoft Office (2003?), Internet Explorer, and Adobe Acrobat Reader) recently started giving me problems when I download a pdf document form the internet. After a Google search, I click on the pdf document link and the document appears in Acrobat. However, after a few seconds, an error report appears and once I close the reort, Explorer closes. Since the problem began, I updated to Acrobat reader 9 and re-downloaded Explorer 7.0 but the problem persists. I've searched for some Google solutions but have not found any. That being said, I am not experienced with computer technical issues so it is possible I am missing something obvious. Any ideas would be most appreciated. Thanks! Here is some info from the error report:

 The "error signature" is

AppName: iexplore.exe       AppVer: 7.0.6000.16674       ModName: kernel32.dll
ModVer: 5.1.2600.3119       Offset: 00012a5b

The "file included in error report" is C:\DOCUME~1\Owner\LOCALS~1\Temp\683a_appcompat.txt

And the Exception Information in the error report (long) lists the code as 0xc06d007f.Start Free Trial
[+][-]08.05.2008 at 08:20AM PDT, ID: 22161801

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Internet Explorer Web Browser, Adobe Acrobat
Tags: Microsoft, Explorer, 7.0
Sign Up Now!
Solution Provided By: robsantos
Participating Experts: 1
Solution Grade: A
 
 
[+][-]08.05.2008 at 09:07AM PDT, ID: 22162341

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628