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11/13/2008 at 01:43PM PST, ID: 23903575
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6.2

Unable to access the web or network

Asked by gerlis in Internet Explorer Web Browser, Windows Vista, Network Management

A client's Dell PC running Vista.

Picks up ip address from router OK.

Cannot ping anything outbound
No websites, just error  "Internet Explorer cannot display the webpage"
Have repaired and renewed the NIC and ip
System doesn't seem infected, have run Ad-aware ccleaner and malwarebytes anti-malware. All clean.
Network discovery is on
Norton Internet Security, I have turned off firewall
Unable to run dial-a-fix as it is not Vista compatible
Doesn;t work on their network or ours
Cannot even access the router webpage on the same network
Is this a DNS problem?
Skype is "live" though, bizarre.

Any ideas welcomed?




 
Keywords: Unable to access the web or network
Title
1 My ISP told me to find out if I have a ha…
 
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About this solution

Zones: Internet Explorer Web Browser, Windows Vista, Network Management
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Solution Provided By: gerlis
Participating Experts: 2
Solution Grade: A
 
 
 
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