Question

Internet Explorer not working - error loading inetcpl.cpl - ordinal 237... ieframe.dll

Asked by: jmolhava

HI,
I am having trouble with Internet Explorer. It will not open. I tried repairing it, uninstall/reinstall, sfc /scannow, repair installation of Windows XP. Once in a while I get an error but most of the time it does nothing when clicking the icon. Here are the errors I get:
1)Window "Run D1132.exe Ordinal not found" appeared which stated that 'Ordinal 237 could not be located in the dynamic link library IEFRAME.dll'.
2)Window "RUNDLL" appeared - 'Error loading InetCpl.cpl. The operating system cannot run %1'.

I installed Firefox and can browse the web but I would like to get this fixed. I cannot run Windows Update.

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Asked On
2009-03-10 at 13:50:08ID24217708
Tags

Internet Explorer

,

IE7

Topics

Internet Explorer Web Browser

,

Operating Systems Miscellaneous

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: anvansterPosted on 2009-03-10 at 14:04:51ID: 23851365

Before you perform a repair installation of Microsoft Windows XP, you must
uninstall Microsoft Internet Explorer 7 from the Windows XP-based computer.
If you perform a repair installation of Windows XP when Internet Explorer 7
is still installed, Internet Explorer will not work after the repair is
completed.
Try to uninstall IE7 then repair windows

 

by: jmolhavaPosted on 2009-03-10 at 14:20:39ID: 23851554

OK, Thanks! I did not realize that. I will give that I go tonight and post back the results.

 

by: jmolhavaPosted on 2009-03-10 at 21:53:25ID: 23854016

OK I tried what you said but unfortunately I could not uninstall IE7 due to not beign able to uninstall SP3. After a while trying to get past all that, I decided to install IE8. IE8 is working fine including Windows Updates. I tried three prescribed methods to remove SP3 but to no avail. Apparently IE7 will not even give me an uninstall option until SP3 is removed. However, I can live with IE8 since everything else is working fine.

anvanster - I know what you suggested is correct, so I am giving you the credit for this. THANKS!

20120131-EE-VQP-002

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