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04/02/2009 at 07:17AM PDT, ID: 24288602
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8.0

Opening TIF images in Internet Explorer via IXOS Viewer

Asked by glavinfocz in Internet Explorer Web Browser, Microsoft Office Suite

Tags: IXOS, Internet Explorer, IE7, TIF, Patch, Office 2003 SP3

Hello,

we have a problem in our company to display TIF images in Internet Explorer 7.

For viewing of TIF images in IE we have installed softwareIXOS Vewer. Normally invoices (scanned into TIF image) are displayed via IXOS Viewer inside window of Internet Explorer7. Everything works well until we deploy post SP3 patches for Microsoft Office 2003.

If we deploy an Office 2003 post SP3 patch, this link is broken somehow and Internet Explorer is not able to display the TIF invoice or it displays it in a new window of default Windows viewer for pictures and faxes or Microsoft Office Document Imaging.

The only solution we have been able to found so far is reinstallation of IXOS Vewer and restart of PC. And we have to do it after each Office Patch session.

We absolutelly must use IXOS Viewer, so we'd appreciate any idea about how to set link between IE and IXOS back without reinstalling and restart.
[+][-]04/02/09 11:37 PM, ID: 24057162

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About this solution

Zones: Internet Explorer Web Browser, Microsoft Office Suite
Tags: IXOS, Internet Explorer, IE7, TIF, Patch, Office 2003 SP3
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Solution Provided By: bruintje
Participating Experts: 1
Solution Grade: A
 
 
[+][-]10/16/09 06:52 AM, ID: 25589522

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