Question

Cannot connect to Internet

Asked by: huntersvcs

User has installed Internet Explorer 8a (Beta).  Internet sites will not show.  I can PING www.google.de, so DNS and network are not issues.  The user also has Firefox, which will also NOT display sites.  I'm beginning to think it may be a windsock issue, but not sure.  User has Windows XP SP3 with all updates.  I cannot seem to uninstall Explorer 8 (not listed under software, but will check uninstall in the registry).  Another laptop, connected to the same line, CAN get into internet.  Any ideas?

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Asked On
2009-04-29 at 12:03:10ID24366704
Tags

Internet Explorer 8 Beta

Topic

Internet Explorer Web Browser

Participating Experts
3
Points
0
Comments
5

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Answers

 

by: chuckyhPosted on 2009-04-29 at 12:16:30ID: 24263746

you can try LSP fix
http://www.cexx.org/lspfix.htm

 

by: jcimarronPosted on 2009-04-29 at 16:58:26ID: 24265834

huntersvcs--How to uninstall IE8
http://support.microsoft.com/kb/957700
http://techblissonline.com/uninstall-ie8-beta-1-2-windows-vista-internet-explorer-8/
However, having done that, if the customer liked IE8 reinstall the gold version now available. http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

 

by: gengw2000Posted on 2009-04-30 at 01:08:31ID: 24267784

Since you can ping "google", your internet/network settings are correct.  So please also check the proxy settings of your browser, incorrect proxy settings will lead to this problem.

 

by: huntersvcsPosted on 2009-05-05 at 11:29:51ID: 24307595

Found out user only has 1.2GB free hard drive.  With 1.5GB swapfile!  Kinda hard to download internet pages when there is so little space left.  Have to wait until the user cleans  house.

qenqw2000 - no proxy involved.
chuckyh - maybe, have to wait and see
jcimarron - your suggestion looks the most promising so far, but again will have to wait and see.

 

by: huntersvcsPosted on 2009-06-01 at 08:53:17ID: 24518831

This question can be closed.  The user has not been back with me in over a month.

20120131-EE-VQP-002

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