Question

Why are my sessions timing out after 15 seconds?

Asked by: hullc65203

I've got a user that continuously gets timed out after logging on to 2 different web sites. It doesn't matter if she's idle or not, it times her out in 15 seconds.

It only happens on these 2 specific web sites, and it's only happening from 1 workstation. All my other users can logon to these 2 web sites and use them without issue.

Any ideas where I might look?

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Asked On
2009-05-05 at 09:24:19ID24381886
Topic

Internet Explorer Web Browser

Participating Experts
2
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Comments
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Answers

 

by: C-ShadowsPosted on 2009-05-05 at 09:44:10ID: 24306582

 

by: jcimarronPosted on 2009-05-05 at 10:00:39ID: 24306747

hullc65203--Just guessing.  Perhaps those sites require cookies and cookies are being blocked on that PC.  One place would be IE Tools|Internet Explorer|Privacy tab--both the slider setting and the Advanced tab.
What version of IE is being used?  Is this something new?  If so try a System Restore.

 

by: hullc65203Posted on 2009-05-05 at 11:45:50ID: 24307774

XP Home Edition with SP3. Using IE 7, fully patched. The cookies settings are the same as the other computers in the office.

It seems to only happen on 2 web sites, not others.

 

by: hullc65203Posted on 2009-05-05 at 12:12:22ID: 24308082

Ok, I found it. She had installed a Google-like browsing helper. Once uninstalled the issue resolved.

20120131-EE-VQP-002

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