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7.0

ie 6 - page setup adjusting margins to size of default printer paper

Asked by dominic_baker in Web Browsers

Tags: page, setup, a4, margins

Hi
At my workplace we use internet explorer 6 sp1. Our PC's have an epson receipt printer as the default and a lexmark optra s 1625 printer for normal A4 web page printing. Up until recently internet explorer would print correctly on both - file - print - select printer - click 'Print". The Epson receipt printer would be selected as it is the default. The user just selects the lexmark when they want to print to it.

We suspect some automatic updates (that also changed some ie proxy settings) have changed some internet explorer page setup settings. Now when printing to the A4 lexmark printer print jobs come out as if the paper size was the width of our receipts (8-10 cm) -  all other printers want to use the paper size of the default printer.

The weird thing is under page setup the paper size is still A4 - it's the right margin that increases to 15 cm so the printed width on the A4 page is the width of the receipt paper. It's as if IE knows it's printing on A4 paper but adjusts the margins to fit the paper size of the default printer.

This behaviour doesn't happen in other programs like word or excel. Can somebody help - it's driving our staff mad. Both printers are using the latest drivers. Everything was working fine and the only changes were windows automatic updates. Are there internet explorer print & page setup registry settings we can modify?
Thanks
[+][-]09/02/05 09:21 AM, ID: 14811532Accepted Solution

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About this solution

Zone: Web Browsers
Tags: page, setup, a4, margins
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Solution Provided By: modulo
Participating Experts: 2
Solution Grade: B
 
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