Question

unable to install activeX for Remote Web Workplace

Asked by: jonhubbard

Hi

I have a strange (but I suspect simple) problem. When attempting to use Remote Web Workplace I am getting the following error message

"This portion of the Remote Web Workplace requires the Microsoft Remote Desktop ActiveX Control. Your browser's security settings may be preventing you from downloading ActiveX controls. Adjust these settings, and try to connect again."

I have tried setting all of the security settings to default, and then minimal in IE6 but the problem persists

Any suggestions would be welcome

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Asked On
2006-08-10 at 15:52:56ID21950682
Tags

web

,

activex

,

control

,

workplace

Topic

Web Browsers

Participating Experts
1
Points
125
Comments
3

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Answers

 

by: PC_RobPosted on 2006-08-11 at 12:11:38ID: 17298678

Your not trying to access that from a Mac browser are you?  that probably won't work from what I've read.

Otherwise:

If you are on the domain your admin may be blocking it, read here: http://support.microsoft.com/kb/555235/en-us

Here is a solution from another post I found if you have Spybot installed, it may be blocking it:

Spybot made a registry entry to set the kill bit for the Microsoft RDP
ActiveX control.  Although the latest Spybot updates no longer immunize
against this control, it's apparently unable to undo the existing block, so
you have to do it manually.  Some details are on the Spybot support forum
here and here:

http://forums.net-integration.net/index.php?showtopic=32952
http://forums.net-integration.net/index.php?showtopic=32934

To fix one machine, navigate to the following registry key and delete it:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
Compatibility\{7584C670-2274-4EFB-B00B-D6AABA6D3850}

To build a file to patch several machines, save the following as a .reg
file.  Remove any unwanted line breaks (the file should be six lines long).  
Then merge it into the registry on machines attempting to connect to RDP.

REGEDIT4
; --------------------------------------------------------------------------
; The following code will remove the ActiveX Compatibility restriction on
; CLSID = {7584C670-2274-4EFB-B00B-D6AABA6D3850}
; Microsoft RDP Client Control (redist)
; --------------------------------------------------------------------------
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
Compatibility\{7584C670-2274-4EFB-B00B-D6AABA6D3850}]


Regards,

Rob

20120131-EE-VQP-002

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