Question

Internet explorer flashes then disappears in XP Pro.

Asked by: hamda000

When I click on the IE icon, it flashes then disappears. I hope I am not hijacked. I discovered that the Yahoo bar was installed. I don't know how it gets there but I don't install those bars (Yahoo, google...). Anyway, I look like a jerk because I tried everything but still no IE when I click the ICon.

Any idea.

Thanks.

David.

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Asked On
2009-01-09 at 14:13:38ID24039988
Tags

Internet Explorer.

Topics

Web Browsers

,

Internet Explorer Web Browser

Participating Experts
2
Points
500
Comments
4

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Answers

 

by: war1Posted on 2009-01-09 at 14:28:00ID: 23340928

Hello hamda000,

Are you using IE6 or IE&?

1. An addon may be interfering. Disable Addons, specially Yahoo Toolbar.   If you have Windows XP SP2, go to Tools > Add-on Manager, and uncheck the addons.

If you cannot start IE, disable third party extensions. Go to Control Panel > Internet Options > Tools > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. If no joy, check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus and other security programs, firewall, toolbars like Google and Yahoo, and desktop programs like MSN and Google.

3. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

4. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

5. If no joy, run the System File Checker to repair any broken system files.  Go to Start > Run and type sfc /scannow
and hit OK.  You will need your Windows XP CD when asked.

6. Create a new user account in Windows.

7. If no joy, repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://windowsxp.mvps.org/IEFIX.htm
OR
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/kb/318378

Hope this helps!
war1

 

by: drakeshePosted on 2009-01-10 at 02:37:38ID: 23343073

Try Mozilla Firefox. It doesn't get "Hijacked" because not all people have it. Also Mozilla Firefox is more stable than Internet Explorer.

 

by: hamda000Posted on 2009-02-19 at 10:57:03ID: 31532997

thanks

 

by: war1Posted on 2009-02-19 at 12:38:27ID: 23685861

hamda000, which step fix the problem for you?

20120131-EE-VQP-002

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