My son's is running vista (home premium) and firefox 3.0.5. The open file & save file dialog boxes no longer appear. When File, Open file or save page or save image is clicked on, nothing happens. I can view source, get the organize bookmarks dialog, but nothing directly related to open/saving local files. I do get the save dialog box in IE. I've uninstalled FF, deleted the profile and deleted the program file directory, reinstalled with the same result. Any way to re-enable these abilities?
Thanks
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Thank war1, but unfortunately I had already tried your suggestions. I did try them again and still "no joy"! Just to reiterate - the open and save file dialog box does not appear, even after a full uninstall and fresh install with a fresh download from mozilla.com. The dialog box does open in IE. I did notice a very quick screen flicker in FF when trying to open a dialog box. Are there any registry settings that might be causing this?
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by: war1Posted on 2009-01-28 at 20:34:28ID: 23494345
Hello harpsw,
1. Check if an addon is interfering. Go to Tools > Addons and disable the addons. Click OK.
If Firefox does not open, go to Start > Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode)
2. Check if a program running in the background is interfering. Disable firewall, antivirus, antispyware, spam blocker, and desktop programs.
3. Clear your cookies and cache files. Go to Tools > Options > Privacy tab. Under Private Data, click "Clear Now" button. Click OK.
4. If no joy, your profile is corrupt. Create a new Firefox profile
http://www.mozilla.org/sup
Then migrate your settings to new profile
http://kb.mozillazine.org/
5. Run Firefox Standard Diagnostics
http://kb.mozillazine.org/
Hope this helps!
war1