Question

Internet Explorer LAN Settings - Can't save settings for Automatic Script or Proxy Settings.

Asked by: gerbiljay

I have a computer that will not open web pages with Internet Explorer. I've scanned the computer with several programs and cleaned up all traces of malware/spyware/viruses. Mozilla Firefox works. I've reinstalled Internet Explorer and Updated to the newest version. Computer has all of the newest updates including XP SP3.  The Internet Explorer LAN Settings has the "Use automatic configuration script" check box checked and contains a square as the text for that setting. The "Use a proxy server. . ." check box is also checked and populated with a ^ as the address and port 80.  I can clear the check boxes and check the box for "Use automatic settings" like I want, but it will not save those settings. They always go back when I go back to check the settings and Internet Explorer still won't work. A few of my other update programs (Malware Bytes, Adobe Reader, online poker game) will not establish a connection to the internet, I assume this is because of the same issue. Programs that have their own download client work properly. Tried another solution of resetting Internet Explorer Advanced Settings with no luck.

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Asked On
2009-06-03 at 13:27:07ID24461560
Tags

Internet Explorer Settings

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Web Browsers

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Answers

 

by: thinkpads_userPosted on 2009-06-03 at 13:44:11ID: 24541159

The entries in the boxes are suspect (I have no entries of any kind), and the items checked will stop you from accessing the internet (unless something useful is populated in there). So the fact that you can clear the check marks, but that the check marks returns pretty clearly indicates the presence of a virus or other malware. If traditional tools will not get rid of them (not uncommon) then you may have to re-image the machine (reinstall the OS). ... Thinkpads_User

 

by: gerbiljayPosted on 2009-06-04 at 09:00:29ID: 24548431

I was confident there was no Malware on this computer so I seeked alternate solutions. All that needed to be done in this case was to change a few registry values and then I was able to change settings as necessary and have them stick.

In HKCU changed the following registry entries:

Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoConfigURL
Cleared this value

Set the following in at least HKCU to change settings for a proxy server:
Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable
DWORD value: 1 to enable. 0 or delete to disable.

Set this value to identify the server:
Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer
String value: Proxy URL  + ":" + port number
Clear this value to erase server setting.

Software\Microsoft\Windows\CurrentVersion\Internet Settings\OverrideProxy
Clear this value

20120131-EE-VQP-002

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