Question

Outlook 2003 Half Page Printing

Asked by: GillyG

Microsoft Outlook 2003 will only print left half of an html Email.  Outlook 2003, IE8 and XP SP3. The email is cut right down the middle of the output.

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Asked On
2009-07-21 at 20:40:26ID24589721
Tags

Outlook 2003

,

IE8

,

XP SP3

Topics

Web Browsers

,

Email Clients

,

IT Administration

Participating Experts
2
Points
0
Comments
9

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Answers

 

by: MrLonandBPosted on 2009-07-22 at 11:35:58ID: 24918170

If you upgraded from IE7 to IE, trying going in IE: Tools > Internet Options > Advanced...and hit the "Reset" button. Close out of IE and try printing your mail again.

 

by: GillyGPosted on 2009-07-22 at 11:57:42ID: 24918391

I tried the Advanced...and hit the "Reset" button.  Close out of IE and tried printing from my outlook client, however the 1st page still was printing just the left half of the page.

 

by: MrLonandBPosted on 2009-07-22 at 12:01:35ID: 24918432

If you print that same mail from a system with IE7 on it...do you have the same problem? Or if you print the mail from another system that also has IE8 on it...? Trying to see if the problem is with IE or not...or if we need to move on and look at Outlook.

 

by: GillyGPosted on 2009-07-22 at 15:22:26ID: 24920229

Originally Started on IE7 then upgraded to IE8 and XP SP3 to see if it would correct.  Neither helped correct the issue.  The html emails print perfectly on like system with the same software, so it is machine specific.

 

by: kylen1010Posted on 2009-07-22 at 18:48:42ID: 24921281

Can you print other html emails correctly? Or is it just this specific email?

 

by: GillyGPosted on 2009-07-22 at 21:12:32ID: 24921744

Any html email on this system will do exactly the same half page printing.

 

by: kylen1010Posted on 2009-07-24 at 05:48:57ID: 24934317

Just trying to eliminate all other possibilities... is the issue with the computer or printer (can you print to another printer ok?)

 

by: GillyGPosted on 2009-07-24 at 08:00:27ID: 24935556

This is a computer issue does the same thing to multiple printers, however exactly configured computers do not.  I think the only solution is to reimage the OS and start over.

 

by: GillyGPosted on 2009-07-29 at 10:16:55ID: 24972351

Had to reinstall OS to correct the problem.

20120131-EE-VQP-002

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