sglee
asked on
can't play flash in firefox
Hi,
I have Win7 64bit OS, have both IE and Firefox and installed lastest flash player successfully.
When I go to youtube and try to play some videos, IE plays it w/o a problem. However in Firefox, it fails to play. In fact, it does not give me "Start" button or it does not start automatically when you select the video like IE does.
It does not say that Flash was not installed either.
Can you help?
I have Win7 64bit OS, have both IE and Firefox and installed lastest flash player successfully.
When I go to youtube and try to play some videos, IE plays it w/o a problem. However in Firefox, it fails to play. In fact, it does not give me "Start" button or it does not start automatically when you select the video like IE does.
It does not say that Flash was not installed either.
Can you help?
ASKER
There is not RealPlayer installed on this computer.
I decided to go with the <ProtectedMode=0> entry in <mms.cfg> and it fixed the problem. --> can you give me exact steps to do that?
I decided to go with the <ProtectedMode=0> entry in <mms.cfg> and it fixed the problem. --> can you give me exact steps to do that?
ASKER CERTIFIED SOLUTION
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sglee--Do you have the Flash Player PlugIn for Firefox installed?
http://support.mozilla.org/en-US/kb/install-flash-plugin-view-videos-animations-games
http://support.mozilla.org/en-US/kb/install-flash-plugin-view-videos-animations-games
Go to tools-addons- plugins...make sure flash plugin is enabled ....then try playing youtube videos.
Ded9
Ded9
ASKER
The user's laptop computer ran out of battery and he won't get back to the office until Monday.
I will try suggested steps on Monday evening and post results.
I will try suggested steps on Monday evening and post results.
You can check if it's install with this:
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Other software can also take over trying to play YouTube videos - indeed they can be played using native HTML5 rather than Flash as well so it may not be Flash actually to blame. DivX for example includes a Web Player that will take over playing HTML5 videos. I've had problems with it and do not install it.
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Other software can also take over trying to play YouTube videos - indeed they can be played using native HTML5 rather than Flash as well so it may not be Flash actually to blame. DivX for example includes a Web Player that will take over playing HTML5 videos. I've had problems with it and do not install it.
ASKER
@ joewinograd
Per your instruction,
1. I went to the folder - C:\windows\syswow64\macrom
2. Added "ProtectedMode=0" in mms.cfg
3. Started Firefox and all is working fine.
Thanks for your help.
Per your instruction,
1. I went to the folder - C:\windows\syswow64\macrom
2. Added "ProtectedMode=0" in mms.cfg
3. Started Firefox and all is working fine.
Thanks for your help.
sglee,
You're welcome. Glad to hear that it worked for you. Regards, Joe
You're welcome. Glad to hear that it worked for you. Regards, Joe
I had a problem viewing videos in Firefox a while ago and was able to fix it with the information in this thread:
http://forums.adobe.com/thread/1018071
I decided to go with the <ProtectedMode=0> entry in <mms.cfg> and it fixed the problem. I know someone who decided to uninstall RealPlayer and that fixed it, too. I don't know if either of these will work in your case, but it's worth a try.
Another idea is to install a different media player. A very good (and free!) one is VLC Media Player:
64-bit (will download the EXE directly):
http://download.videolan.org/pub/videolan/vlc/last/win64/vlc-2.0.5-win64.exe
Regards, Joe