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Jess31

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Firefox

I had been updated to beta ver 35. I uninstalled and installed 34 instead (cause beta was not working). Now when I got to webpages (such as twitter) I am getting a message This Connection is Untrusted and and does not let me in. Why is this happening, how to fix this?
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*** Hopeleonie ***
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Jess31

ASKER

I did reset and it didn't solve the problem.
Can you post a Print screen of the error?
1) Go to settings > additional > network > Encrypted connections scanning > after uncheck Scan encrypted connections .

2) Do you use Kapersky AV ?

3) Date & time correct?

4) Also have a look:
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Will this help?
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What does it say when you click Technical Details?
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ASKER

Gary, this is what it says when I click technical details:

twitter.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)
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ASKER

hopeleonie,
I don't know where exactly to fine Settings. Do you mean in Firefox? I don't see Seetings.
Close FF
Go to your profile folder and delete the file cert8.db
Restart FF
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ASKER

Gary,
That (deleting cert8.db and restarting) didn't solve anything.
Are you sure you were in the right profile?
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*** Hopeleonie ***
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