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05.09.2008 at 07:32AM PDT, ID: 23389462
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Internet Explorer very slow to respond and continually accesses floppy drive

Tags: Microsoft, Internet Explorer, 7
Running XP Pro SP3. IE7 is suddenly very slow to respond, and it seems that every time I access a new page it accesses the floppy drive(?). Can anyone shed some light on this for me?
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Question Stats
Zone: Software
Question Asked By: slovisa
Solution Provided By: war1
Participating Experts: 2
Solution Grade: A
Views: 16
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05.09.2008 at 07:39AM PDT, ID: 21533278

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05.09.2008 at 08:13AM PDT, ID: 21533667

Rank: Genius

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05.14.2008 at 05:20PM PDT, ID: 21569753

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05.14.2008 at 06:39PM PDT, ID: 21570047

Rank: Genius

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05.09.2008 at 07:39AM PDT, ID: 21533278
Have you tried opening IE7 in safe mode with no add-ons to see if it resolved the issue? If it does then you just have to figure out which add on is causing the problem.

Start Menu > Programs > Accessories > System Tools > IE with no add-ons
 
05.09.2008 at 08:13AM PDT, ID: 21533667

Rank: Genius

Hello slovisa,

If the above does not work,

1. Reset IE settings.  Go to Tools > Internet Options > Advanced.  Click on "Reset" button. Click OK. Close all browsers. Reboot the computer.

2. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

3. If using Windows XP, uninstall and reinstall IE7. Make sure you have the latest updates.

4. Create a new user account in Windows.

Hope this helps!
war1
 
05.14.2008 at 05:20PM PDT, ID: 21569753
Thanks for your help. Of all the above, the only thing that *appears* to help is creating a new Windows user. (I tested the same pages several times in both accounts; the problem account always accessed the floppy drive, but the new account didn't...except once, possibly unrelated...)

So, if that's the solution, is there any way to make my existing account "as good as new?"
 
05.14.2008 at 06:39PM PDT, ID: 21570047

Rank: Genius

slovisa, there is a corrupt setting somewhere in your old account.  I do not know where the setting is.
Accepted Solution
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628