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05.05.2008 at 03:16PM PDT, ID: 23377965
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Text in swf not displaying fully in some Mac browsers

Asked by osounddan1 in Firefox Web Browser, Macromedia Flash, Safari Web Browser

I'm having an issue with the globe swf on this page:

http://www.criteriuminc.com/

This swf is fine on all 3 Browsers on a Windows PC. In IE on a Mac the text for the locations doesn't show up at all and in Safari and Firefox, only a couple of letters of the location show up.

How do I fix these?

Osounddan
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[+][-]05.06.2008 at 09:06AM PDT, ID: 21508487

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[+][-]05.20.2008 at 11:15PM PDT, ID: 21612471

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About this solution

Zones: Firefox Web Browser, Macromedia Flash, Safari Web Browser
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Solution Provided By: aneeshchopra
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.20.2008 at 11:27PM PDT, ID: 21612509

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05.06.2008 at 09:06AM PDT, ID: 21508487
Flash question
 
05.20.2008 at 11:15PM PDT, ID: 21612471
I dont have access to MAC,

but issue should be related to any of the following:

1: please check if you have latest flash player (version 9) installed on the browser where is replicable.
2: make sure you have not selected "device fonts" for the text-fields
3: if you have dynamic textFields, then make sure character glyphs are embedded properly.

Accepted Solution
 
05.20.2008 at 11:27PM PDT, ID: 21612509
This is how the page header appears on my Safari 3 and Firefox on a Mac .. looks OK. (see image below)

What Mac versions of Safari and Firefox are you using??  What version of OSX also??


 
Screenshot of http://www.criteriuminc.com/ header
Screenshot of http://www.criteriuminc.com/ header
 
Assisted Solution
 
 
20080716-EE-VQP-32 / EE_QW_2_20070628