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10.15.2008 at 02:08PM PDT, ID: 23818446
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6.8

Exchange System Manager can't connect to one server ID no: C1041721

Asked by cajx in Blackberry Programming, Exchange Email Server, Message Queue

Tags: , , ,

The error in the system mgr is

"the action could not be compelted because the ms exch info store service is unavailable. be sure the service is running and you have network connectivity to the ms exch server computer.
operion: retrieving mount information
ID no: c1041721
exchange system manager"

The symptoms are that everything works normally except in the system manager... and blackberry devices aren't working at that one particular remote server.

Blackberry support keeps claiming it's high latency and a reboot of the BES server will fix everything at least for a while. Tried two or three reboots and no luck.

The event warning msgs on the BES server are things like

"User Joe Blow not started" event ID 20154

"{joeblow} MAPIMailbox::~MAPIMailbox - DeleteAllDeviceSearches (0x00000000) failed" event id: 20265

"{t} MAPIMailbox::MAPIMailbox(2) - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=CAJUN/ou=First Administrative Group/cn=Recipients/cn=JoeBlow, ServerDN=/o=DOMAINNAME/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=ServerName/cn=Microsoft Private MDB"

I'm thinking they are both the same issue.Start Free Trial
[+][-]10.15.2008 at 02:16PM PDT, ID: 22725987

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[+][-]10.15.2008 at 02:17PM PDT, ID: 22726000

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[+][-]10.15.2008 at 02:21PM PDT, ID: 22726041

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[+][-]10.15.2008 at 02:24PM PDT, ID: 22726063

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[+][-]10.15.2008 at 02:31PM PDT, ID: 22726135

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[+][-]10.15.2008 at 02:32PM PDT, ID: 22726146

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[+][-]10.15.2008 at 02:41PM PDT, ID: 22726223

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[+][-]10.16.2008 at 07:28AM PDT, ID: 22731299

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About this solution

Zones: Blackberry Programming, Exchange Email Server, Message Queue
Tags: Microsoft, Exchange, 2003, Blackberry BES
Sign Up Now!
Solution Provided By: cajx
Participating Experts: 1
Solution Grade: A
 
 
[+][-]10.16.2008 at 07:32AM PDT, ID: 22731356

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