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James AthertonFlag for United States of America

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CRM 2011 case notes field

I have workflows sending emails on case creation, status update, escalation and the like.  Problem is, try as I might, I cannot add the notes fields to the email.  I want people to know what was done, and I place that information in notes, but where the heck is the notes field?  Why is it the only field that I cannot get too from the email templates?

Am I missing something remedial here or am I just not doing it right?  I have googled the snot out of this and found every answer except one that points me in the right direction.

Any thoughts?
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Feridun Kadir
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I did consider my own field, but I do like the functionality of the one to many entries.  I did find a code block that seems to do what I need, once I implement it, if it works I will post it here, but any other thoughts would be helpful for something simple to sent the last updated note.