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6.8

actual Norton antivirus program dialog box does not show or open after installing.

Asked by Devdas in Miscellaneous Software

Tags: dialog, from, box, does, norton

I just installed your Norton antivirus 2003 software on a machine running windows 98 (not second edition).  The installation went smoothly, but whenever I try to open the actual antivirus program itself, the usual main dialog box does not show.  Everything else opens without any problems (such as the liveupdate), and I can still perform manual scans through the shell-integrated functions.  There are no known software conflicts with the pc before installation also.  Any help would be much appreciated.
Tried to reinstall the software.  that didn't solve the problem.  Then tried to update the software using liveupdate, and the problems still persisted.  then tried updating windows to win98 second edition, but the current OS is a special OEM version that will not allow an upgrade for some reason.  Also, a virus scan was done from a remote machine and none showed up.
 
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Zone: Miscellaneous Software
Tags: dialog, from, box, does, norton
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Solution Provided By: 1ronmaiden
Participating Experts: 5
Solution Grade: B
 
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