In word 2003 and outlook 2003 my cursor regularly disappears and then typed text cannot be seen unless I click my mouse pointer over that area. I sometimes starts if I backspace over text or hit enter for a new line. If I then put my mouse pointer over the cursor at the new line it appears and if I move the mouse pointer away it disappears after a few seconds.
This problem started when I switched from Office 2000 to Office 2003. Sometimes the cursor remains invisible and I can see the text and other times nothing appears until I put my mouse pointer over the area. If I hit enter at the end of a line the cursor disappears and if I keep hitting enter extra lines do not add until I click on the area.
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largewhiterabbit,
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by: Gayle_From_OzPosted on 2003-12-31 at 15:16:44ID: 10023912
I found this rather complicated solution on another forum for the above problem. Do you run NAV? If so this may help you.........Maybe before trying this a check at the NAV site might suggest a better fix. Good luck!
I'm going to pass on something that anybody using Norton
Antivirus and MS Office needs to know. This will cure the problem of the
missing cursor.
How to enable and disable the Norton AntiVirus plug-in for Microsoft Office
Situation:
You want to know how to enable or disable the Norton AntiVirus (NAV) plug-in
for
Microsoft Office.
Solution:
How you do this depends on your version of NAV. Follow the instructions in
the section
that applies to your version of NAV.
Norton AntiVirus 2002/2003
To enable the plug-in for Office 2000 or Office XP:
1. Start NAV. If NAV is part of Norton SystemWorks (NSW) or Norton Internet
Security
(NIS), then start NSW or NIS, and then select Norton AntiVirus.
2. Click Options, and then click Miscellaneous.
3. In the "How to keep Microsoft Office documents protected" section, check
Enable
Office plug-in.
4. Click OK, and then exit NAV.
To disable the plug-in for Office 2000 or Office XP:
1. Start NAV. If NAV is part of Norton SystemWorks (NSW) or Norton Internet
Security
(NIS), then start NSW or NIS, and then select Norton AntiVirus.
2. Click Options, and then click Miscellaneous.
3. In the "How to keep Microsoft Office documents protected" section,
uncheck Enable
Office plug-in.
4. Click OK, and then exit NAV.
Norton AntiVirus 2001
To enable the plug-in for Office 2000:
1. Start NAV. If NAV is part of Norton SystemWorks (NSW) or Norton Internet
Security
(NIS), then start NSW or NIS, and then select Norton AntiVirus.
2. Click Options, and then click General.
3. In the "Microsoft Office 2000 plug-in" section, check Enable plug-in.
4. Click OK, and then exit NAV.
To disable the plug-in for Office 2000:
1. Start NAV. If NAV is part of Norton SystemWorks (NSW) or Norton Internet
Security
(NIS), then start NSW or NIS, and then select Norton AntiVirus.
2. Click Options, and then click General.
3. In the "Microsoft Office 2000 plug-in" section, uncheck Enable plug-in.
4. Click OK, and then exit NAV.
Norton AntiVirus 2000
You can enable or disable the NAV plug-in by running a command from the Run
dialog
box.
NOTES:
The command lines that follow assume the default installation path.
Substitute the
appropriate path for your installation.
Norton AntiVirus Auto-Protect will still provide protection by scanning any
file
that is launched, downloaded, opened, created, or deleted.
To enable the plug-in for Office 2000:
1. Click Start, and then click Run. The Run dialog box appears.
2. Type the command, including the quotes, for your operating system and
software,
and then press Enter.
Windows 95/98 with Norton AntiVirus installed:
"C:\Windows\System\Regsvr3
AntiVirus\OfficeAV.dll"
Windows 95/98 with SystemWorks installed:
"C:\Windows\System\Regsvr3
AntiVirus\OfficeAV.dll"
Windows NT/2000 with Norton AntiVirus installed:
"C:\Winnt\System32\Regsvr3
If the command is successful, then you will see the following message:
"DllRegisterServer in C:\Program Files\Norton AntiVirus\OfficeAV.dll
succeeded."
To disable the plug-in for Office 2000:
1. Click Start, and then click Run. The Run dialog box appears.
2. Type the command, including the quotes, for your operating system and
software,
and then press Enter.
Windows 95/98 with Norton AntiVirus installed:
"C:\Windows\System\Regsvr3
AntiVirus\OfficeAV.dll"
Windows 95/98 with SystemWorks installed:
"C:\Windows\System\Regsvr3
AntiVirus\OfficeAV.dll"
Windows NT/2000 with Norton AntiVirus installed:
"C:\Winnt\System32\Regsvr3
If the command is successful, then you will see the following message:
"DllUnregisterServer in C:\Program Files\Norton AntiVirus\OfficeAV.dll
succeeded."
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