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5.8

Microsoft Office 2003 issue

Asked by regsamp in Miscellaneous Software

Tags: event, application, id

A user has Microsoft Office 2003 and her Word or Excel program applications will crash at least once a day and in Event Viewer there are messages saying faulting application excel.exe, faulting module mso.dll with event ID 1000 and hanging applicaiton winword.exe with event id 1002.  The system is brand new and has been scaned for virus instances and spam.  The office suite has been uninstalled and reinstalled and repaired but they are still getting these crashes at least once a day.  Any assitance offered would be greatly appreciated.  
[+][-]05/18/05 09:37 AM, ID: 14028845Expert Comment

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[+][-]07/11/05 03:29 PM, ID: 14417052Accepted Solution

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About this solution

Zone: Miscellaneous Software
Tags: event, application, id
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Solution Provided By: ee_ai_construct
Participating Experts: 6
Solution Grade: B
 
 
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