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8.8

Outlook 2003 unread emails not filtering to "Inbox" or Rule Folders--why?

Asked by knowital in Miscellaneous Software

Tags: 2003, outlook, unread, inbox, emails

Scenario:
OS = WinXP Pro
Office suite = 2003
email server = Exchange 2003

Client Outlook runs without cached mode, but have rules applied to Inbox subfolders for incoming mail.

I open outlook; click inbox and see no new messages, but at top left of screen, I click UNREAD emails and there ARE unread messages in [inbox] subfolders I created rules on [you know, if this msg comes form johnny, go to 'johnny's email folder', etc.

There are NO 'new message' number indicators next to ANY of the subfolders in INBOX, and no new messages appear in the folders--I tried sorting by date, subject, etc...still cannot see the messages anywhere, but in the top left "favorites window", when I click "unread emails" option.

What the heck is happening here...?

Thanks all.

[+][-]07/26/05 10:22 AM, ID: 14529389Accepted Solution

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About this solution

Zone: Miscellaneous Software
Tags: 2003, outlook, unread, inbox, emails
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Solution Provided By: war1
Participating Experts: 2
Solution Grade: B
 
[+][-]07/26/05 08:04 PM, ID: 14533388Assisted Solution

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[+][-]07/26/05 08:06 PM, ID: 14533395Expert Comment

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[+][-]07/27/05 01:48 AM, ID: 14534614Author Comment

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[+][-]07/29/05 03:43 AM, ID: 14553343Author Comment

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[+][-]07/29/05 07:24 AM, ID: 14554838Expert Comment

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