Question

Winfax Pro Error - "Another User on this Computer is Using Winfax. Please try again later"

Asked by: WizeOwl

I'm on Windows XP sp-2 running Winfax Pro.  When I launch the program, it gives me the error message, "Another User on this Computer is Using Winfax. Please try again later".   The problem is I can't get rid of the error.  I've tried locating the service in service manager but no luck, maybe it's ther but I'm just not recognizing it.  I tried shutting down the machine and rebooting, but no luck.  Can someone please suggest a solution so I can send faxes again?  Thanks.

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Asked On
2005-08-03 at 13:35:45ID21514790
Tags

user

,

using

,

another

,

winfax

,

computer

Topic

Miscellaneous Software

Participating Experts
2
Points
250
Comments
3

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Answers

 

by: asian_niceguyPosted on 2005-08-03 at 17:47:57ID: 14594479

is the winfax program stored on your computer or on a server? there might be problems such as described if its on a server.
also try a re-installation of winfax (dont forget to backup)
..i dont know much on winfax, try calling up tech support if possible

 

by: cory_jacksonPosted on 2005-08-04 at 19:08:36ID: 14604323

Look in the task manager. When you look in the processes tab make sure to check the box to show processes from all users. Look for wfxctl32.exe and wfxmod32.exe. You might also check to make sure fast switching isn't enabled and that you don't have more than one user logged in.

I used to run WinFax Pro 10.02 on W2k but when I upgraded to XP pro I couldn't get it to work. I recently checked around online and found that WinFax doesn't like XP and although a few claim they got it to work it was only becasue the UPGRADED from a previous OS with it installed. After much trying I determined it was impossible. I had an error similar to yours except I thin it was insisting that there was a pervious installation instead.

 

by: WizeOwlPosted on 2005-08-04 at 21:56:04ID: 14604938

Turns out, the service for Winfax was stopped and set to manual.  All I had to do was start the service and I was able to launch Winfax.  Problem solved.  Thanks for your ideas.

20120131-EE-VQP-002

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