Question

Email Problems (error 550)

Asked by: josefkocarek

I am sending email from home to my business office. This is the error I get.

Your message did not reach some or all of the intended recipients.

      Subject:      from Josef
      Sent:      10/15/2005 10:47 AM

The following recipient(s) could not be reached:

      'don.rittenhouse@bwn.com' on 10/15/2005 10:47 AM
            550 <don.rittenhouse@bwn.com>: Recipient address rejected: User unknown in virtual mailbox table
Why? Does somebody know.
J0K0

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Asked On
2005-10-15 at 07:52:56ID21596142
Tags

unknown

,

mailbox

,

virtual

,

550

Topic

Miscellaneous Software

Participating Experts
3
Points
250
Comments
12

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Answers

 

by: war1Posted on 2005-10-15 at 07:56:55ID: 15091448

Greetings, josefkocarek !

Is the address formed correctly?  No extra period or space?

Check if the mail server at work is working, and no firewall or proxy is blocking the email.

Cheers!

 

by: WaLLaTuquePosted on 2005-10-15 at 10:29:26ID: 15091864

You sure your email job working well ?

 

by: asc11_11Posted on 2005-10-15 at 19:07:17ID: 15093113

Hi J0K0,
The error message you see is a standard error message returned by a mailer (Postfix) that was developed as an alternative to the popular Sendmail SMTP app.  Postfix uses the concept of "address classes" to help determine how to address and route email.  The address class uses three key determinations: The delivery method for emails (local or SMTP delivery agent), the list of valid domains that are served by the address class (local or relay domains), and the list of valid email addresses for the address class.  

This last determination is where your email has failed.  In other words the Postfix SMTP server has returned an error indicating that no such address exists and rather than keeping a queue of undeliverable mailer daemon messages, it returns information back to you indicating that the recipient of your email does not exist in the address class.

The virtual mailbox table that is referred to in your email indicates that the Postfix implementation is based on a virtual mailbox domain class - in other words, they don't have an associated UNIX system account as is the case with other mailbox classes.  

Anyway, the bottom line is - please check the email address of the recipient and try again.  If the email address is correct, as far as you know, you may want to check with the email administrator at your business office to make sure that the email address that is setup in the recipient address in the address class being used by Postfix is stored correctly and without spelling errors.

 

by: josefkocarekPosted on 2005-10-17 at 17:26:22ID: 15104074

The interesting thing is, that I can send the email from my wifes computer that uses diferent provider. I am using globat she is using verizon.
Any thoughts?

J0K0

 

by: war1Posted on 2005-10-17 at 17:31:17ID: 15104087

Are you using Outlook to send?  Change the format to text and  see if you can send now.

 

by: josefkocarekPosted on 2005-10-17 at 17:44:12ID: 15104126

I am getting the same message. I have changed the email format to plain text and restarted outlook.\J0K0

 

by: war1Posted on 2005-10-17 at 18:11:31ID: 15104232

Can you send to any other email addresses at work? Check if work server is blocking the receipt of emails?  Check with your IT Administrator.  There could be a firewall or proxy doing the blocking.

 

by: war1Posted on 2005-10-19 at 10:35:39ID: 15118013

josefkocrek, any update?

 

by: josefkocarekPosted on 2005-10-24 at 15:55:46ID: 15150606

Sory for the delay. I was away for some days.
Some email addresses  are working ( I don't get any error). Those are email addresses with the same domain. (x1@domain1.com, x2@domain1.com)
I don't think it could be firewall.
What about the recipients blocking. I did't setup any (I am the admin in the workoffice)
It seams nobody else have this problem. Can it be related to my ISP?

J0K0

 

by: war1Posted on 2005-10-24 at 16:16:41ID: 15150743

If no one in the office is having the problem, then user profile is corrupt.  Create a new Outlook profile for the user.

 

by: josefkocarekPosted on 2005-10-24 at 16:40:39ID: 15150875

I am not sure, that that is the solution
I am for example getting work emails from anybody just not from my home. As I said when I send from my wifes computer (she is using Verizon ) I receive it in work without error when I send from my computer (Globat) I get error and don't receive the email.

20120131-EE-VQP-002

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