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10.28.2005 at 10:31AM PDT, ID: 21611896
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7.4

AOL Issue: The Computer's modem is being blocked from connecting (Error: 77-RFJT) 500 points

Asked by brihaspati79 in Miscellaneous Software

Tags: , , , ,

I have a client who uses AOL through a modem while on the road.  Lately, when they try to connect, the following error appears:  The Computer's modem is being blocked from connecting (Error: 77-RFJT) .  If they reboot the computer and then connect , it works okay.  But if they try to connect again the error occurs.  So they have to reboot.  I am trying to solve this problem over the phone with them.  I did have them turn off Windows firewall, but that had no affect.  The computer is a late model Dell Inspiron with XP Professional SP2 and the latest version of AOL.  Dumping AOL (and getting a real ISP) is not an option here.  Any ideas?Start Free Trial
 
Keywords: AOL Issue: The Computer's modem i…
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[+][-]10.28.2005 at 10:45AM PDT, ID: 15181130

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About this solution

Zone: Miscellaneous Software
Tags: modem, blocked, being, from, connecting
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Solution Provided By: LRI41
Participating Experts: 4
Solution Grade: A
 
 
[+][-]10.28.2005 at 10:48AM PDT, ID: 15181172

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[+][-]10.28.2005 at 11:50AM PDT, ID: 15181683

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[+][-]10.28.2005 at 12:48PM PDT, ID: 15182162

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[+][-]10.28.2005 at 12:56PM PDT, ID: 15182228

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[+][-]10.28.2005 at 01:19PM PDT, ID: 15182373

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[+][-]10.28.2005 at 01:29PM PDT, ID: 15182457

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[+][-]10.28.2005 at 01:34PM PDT, ID: 15182496

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[+][-]10.31.2005 at 05:21AM PST, ID: 15192304

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[+][-]10.31.2005 at 08:19AM PST, ID: 15193883

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