Backup Exec Job Engine System Service Is Not Responding ...?

howdy!
  Running Backup Exec v 10.0 REV 5484 on Win2k3 Std Server w/ Exchange 2k3.  Job Engine seems to hang and have found Doc ID 278472 on Symantecs (Veritas) web site, but it only states to remove the job if I understand it right.
I've set the backup engine to restart if it fails and it only recovers some of the time.  Exact Error message is

Job Error "e00081d9 - The Backup Exec job engine system service is not responding."  

Usually the bengine.exe has some type of error
>>Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            11/30/2005
Time:            6:39:27 AM
User:            N/A
Computer:      SERVER2
Description:
Faulting application bengine.exe, version 10.0.5484.19, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0002faf7.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 62 65 6e   ure  ben
0018: 67 69 6e 65 2e 65 78 65   gine.exe
0020: 20 31 30 2e 30 2e 35 34    10.0.54
0028: 38 34 2e 31 39 20 69 6e   84.19 in
0030: 20 6e 74 64 6c 6c 2e 64    ntdll.d
0038: 6c 6c 20 35 2e 32 2e 33   ll 5.2.3
0040: 37 39 30 2e 31 38 33 30   790.1830
0048: 20 61 74 20 6f 66 66 73    at offs
0050: 65 74 20 30 30 30 32 66   et 0002f
0058: 61 66 37                  af7    
<<

and once the bengine goes down, the backup doesnt run (obviously).
I can retstart the services, and the job runs, but thats not the way to go.

I cant figure out why the bengine errors out.  Any help?

 -Lorenzo
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